Sales Representative cum Relief Driver

BABA'S; Petaling Jaya; On-site; MYR 30,000 - 42,000; Full time

Job summary

BABA'S in Malaysia is seeking a Driver/Relief Driver to support daily sales routes. You will manage stock at loading areas, ensure correct unloading, loading, and documentation, and follow the 7-step sales process while handling handheld devices and printers.

You must maintain vehicle readiness, adhere to schedules, report incidents promptly, and keep all safety and company policies. Training will cover stock verification, cash handling responsibilities, and delivering excellent service to

Responsibilities

• Replace driver when needed and adhere to driving rules and schedules.
• Load/unload stocks at designated areas and ensure accuracy per routing.
• Follow the 7-step sales process during transactions and keep records.
• Handle handheld devices and printers correctly and ensure stock verification.
• Report incidents, accidents, or discrepancies to supervisor promptly.
• Maintain grooming, uniforms, and vehicle cleanliness as per policy.

Education

SPM or equivalent

Job description

Job Summary (Brief summary of Job Responsibility)

Ensure the Sales Line Assigned is serviced regularly and collection is done promptly

• 1. You shall be given Handheld (HH) & Printer Devices in which you have to maintain as per following:-
• a) Handheld & printer to be kept in the designated pigeon hole.
• b) Mandatory to charge these devices on daily basis.
• c) Check battery level of both devices before heading out for sales.
• d) Paper rolls to be obtained from branch office.
• e) Empty plastic cores to be retained & handed over to branch.
• f) Only “Stylus” is allowed to be used when scrolling the handheld screen.
• g) Mandatory to keep handheld & printer at hotel room during outstation visit.
• 2. You are to be at loading area & submit stock request to Loading Head by 7.30am each day, for the following:-
• a) Unload & arrange stocks on the pallets as per company’s requirement.
• b) Ensure returned stocks are segregated & displayed separately.
• c) Check & load the final quantity into respective vehicle before heading out for sales.
• d) Ensure acknowledged copy of “Verification Report” is handed to respective Branch Manager/Executive.
• a) You are to adhere and follow the routing in handheld and have to visit all customers as per schedule.
• b) Mandatory to follow“7 Steps” when conducting sales transaction:- i. Greet customer & scan barcode ii. Check stock & return iii. Take order iv. Deliver stock v. Collection vi. Merchandising vii. Thank customer & log out handheld
• c) Copy of Tax Invoice, Receipt & Goods Return Note to be retained for submission.
• d) “Goods Return Note” must have customer’s rubber stamp.
• e) Customer complaints & tele-orders are to be attended to within 24 hours.
• f) When directed/required, you are to stay overnight when going out for sales.
• 4. Sales Collection (cash and/or cheque):-
• a) Cash collection for the day must be deposited into company’s account not less than twice in a day.
• b) Bank in slip to be retained & surrendered to Branch Executive along with other reports upon submission.
• c) Discrepancies & shortages of stocks or cash are to be borne by salesman.
• d) Using company’s money for personal use is deemed serious offence & chargeable under Criminal Breach of Trust (CBT).
• e) Credit, cheque, 3rd party cheque facilities must be sanctioned by management.
• 5. General:-
• a) Ensure your personal grooming is presentable e.g. clean shaven, uniforms are ironed & use black shoes, ensure clipped and well-groomed fingernails, etc.
• b) Any summons, incidents & accidents sustained on the vehicle assigned to you must be reported immediately to supervisor.
• c) Strictly not allowed to ferry any other items or products other than our company’s products.
• d) Consumption of banned substance i.e. liquors, drug etc. during working hours constitutes a serious offence.

Duties: Driver / Relief Driver

• 1. Replace driver in the event of driver absence or if/when the need arises for sales trip.
• 2. To adhere to the rules of driving by driving within the speed limits, proper parking, etc. as the company won’t reimburse any summons.
• 3. Company assigned lorry to be driven by you alone & not others.
• 4. Any summons, incidents & accidents sustained on the vehicle assigned to you must be reported immediately to supervisor.
• 5. Strictly not allowed to ferry any other items or products other than our company’s products.
• 6. Consumption of banned substance i.e. liquors, drug etc. during working hours constitutes a serious offence.
• Any other tasks as instructed by your supervisor from time to time.

Education Requirement

• 1. Preferably candidate who has completed at least SPM or equivalent