Sales & Marketing Lead, E-commerce & Social Media (Melaka)

Flesso; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic marketing firm in Malaysia seeks a Sales and Marketing Executive based in Melaka to develop marketing strategies, enhance customer engagement, and manage eCommerce channels. The ideal candidate should have a strong sales background, proficiency in both English and Bahasa Malaysia, and familiarity with social media platforms like Facebook, Shopee, and Lazada. A results-oriented mindset and exceptional customer service skills are essential to succeed in this role.

Qualifications

• Previous experience in a similar role, ideally in E-commerce.
• Experience with Facebook, Shopee, and Lazada is advantageous.
• Proficiency in English and Bahasa Malaysia is required.
• Ability to manage administration including inquiries and records.

Responsibilities

• Provide sales and marketing strategies for company growth.
• Engage in customer service for wholesale and retail inquiries.
• Monitor and maintain eCommerce and social media channels.
• Develop and implement digital marketing campaigns.
• Handle customer complaints and returns effectively.

Skills

E-commerce experience

Customer service skills

Microsoft Excel proficiency

Communication skills

Social media management

Sales techniques

Job description

A dynamic marketing firm in Malaysia seeks a Sales and Marketing Executive based in Melaka to develop marketing strategies, enhance customer engagement, and manage eCommerce channels. The ideal candidate should have a strong sales background, proficiency in both English and Bahasa Malaysia, and familiarity with social media platforms like Facebook, Shopee, and Lazada. A results-oriented mindset and exceptional customer service skills are essential to succeed in this role.