Sales Manager (Immunology)

8275-Johnson & Johnson Sdn. Bhd. Legal Entity; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Johnson & Johnson Malaysia, Petaling Jaya, is seeking a Sales Manager – Immunology to lead, coach, and develop a high-performing sales team across the Immunology portfolio. You will drive territory strategies, manage field activities, and ensure compliant, customer-focused execution that supports sustainable business growth.

You will partner with Marketing and cross-functional teams, monitor territory performance, and translate insights into action while upholding Credo values and ethical

Qualifications

• Bachelor’s degree in Life Sciences, Pharmacy, Healthcare, Business, or related discipline.
• 3–5 years proven experience in pharmaceutical sales leadership or healthcare commercial management.
• Experience leading high-performing sales teams in a competitive healthcare environment.
• Strong immunology knowledge and customer engagement strategies.
• Excellent leadership, coaching, and performance management skills.
• Analytical capability to interpret market and performance data.
• Strong communication and stakeholder management across functions.
• Ability to execute in a dynamic, compliant environment.

Responsibilities

• Lead, coach, and develop a high-performing sales team by setting clear expectations, providing ongoing feedback, and building capabilities.
• Drive execution of business unit and portfolio strategies to achieve sales, market share, and customer engagement objectives.
• Manage day-to-day sales operations, field activities, resource allocation, and performance tracking.
• Ensure attainment of SFE KPIs through coaching, reviews, and action planning.
• Partner with Marketing and cross-functional teams to align customer engagement strategies.
• Monitor territory performance and translate insights into actionable plans.
• Maintain understanding of Immunology portfolio and landscape to support decision-making.
• Ensure activities comply with regulations, policies, and Credo values.

Skills

Sales Leadership

Team Coaching

Strategic Planning

Customer Engagement

Immunology Knowledge

Cross-Functional Collaboration

Data Analysis

Compliance

Communication

Education

Bachelor’s degree in Life Sciences

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow,and profoundly impact health for humanity.Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Pharmaceutical Sales Job Sub Function: Sales – Immunology (Commission) Job Category: People Leader All Job Posting Locations: Petaling Jaya, Selangor, Malaysia

Job Description

We are searching for the best talent for Sales Manager – Immunology. Purpose: The Sales Manager – Immunology is responsible for leading, coaching, and developing a team of sales representatives to deliver exceptional customer value, drive sustainable business growth, and achieve commercial objectives across the Immunology portfolio in Malaysia. This role translates business unit priorities into focused field execution, strengthens team capability through effective coaching and performance management, and ensures sales strategies are executed with excellence while maintaining the highest standards of compliance and customer engagement.

You will be responsible for:

• Leading, coaching, and developing a high-performing sales team by setting clear expectations, providing ongoing feedback, and building capabilities that support sustained performance and career development
• Driving execution of business unit and portfolio strategies to achieve sales, market share, and customer engagement objectives across assigned territories
• Managing day-to-day sales operations, field activities, resource allocation, and performance tracking to ensure delivery of business objectives within agreed timelines and budgets
• Ensuring achievement of Sales Force Effectiveness (SFE) KPIs through structured field coaching, performance reviews, action planning, and continuous capability development
• Partnering closely with Marketing and cross-functional stakeholders to align customer engagement strategies and maximise portfolio performance opportunities
• Monitoring territory performance, customer needs, competitive activity, and market trends, translating insights into actionable territory plans and business recommendations
• Maintaining a deep understanding of the Immunology portfolio, treatment landscape, customer dynamics, and healthcare environment to support effective decision‑making and coaching
• Ensuring all team activities, customer interactions, and business decisions are conducted in compliance with applicable regulations, company policies, and Johnson & Johnson Credo values

Qualifications / Requirements

• Bachelor’s degree in Life Sciences, Pharmacy, Healthcare, Business, or a related discipline
• Minimum 3 to 5 years of Proven experience in pharmaceutical sales leadership, specialty care, or healthcare commercial management
• Demonstrated success in leading, coaching, and developing high-performing sales teams within a competitive healthcare environment
• Strong understanding of Immunology, specialty care markets, healthcare ecosystems, and customer engagement strategies would be added advantage
• Excellent leadership, coaching, and performance management skills with the ability to motivate and inspire teams to achieve ambitious business goals
• Strong business acumen and analytical capabilities, with the ability to interpret market, customer, and performance data to drive strategic actions
• Outstanding communication, influencing, and stakeholder management skills, with the ability to build strong partnerships across functions and organisational levels
• Proven ability to operate effectively in a dynamic and evolving environment while maintaining a strong focus on execution, compliance, and results

Required Skills

• Business Development
• Clinical Experience
• Cross-Functional Collaboration
• Customer Centricity
• Data Savvy
• Developing Others
• Developing Partnerships
• Immunology
• Inclusive Leadership
• Leadership
• Market Knowledge
• Motivating People
• Performance Measurement
• Pharmaceutical Industry
• Pharmaceutical Sales Marketing
• Problem Solving
• Product Marketing Sales
• Sales
• Sales Trends
• Strategic Sales Planning
• Team Management

Preferred Skills

• Business Development
• Clinical Experience
• Cross-Functional Collaboration
• Customer Centricity
• Data Savvy
• Developing Others
• Developing Partnerships
• Immunology
• Inclusive Leadership
• Leadership
• Market Knowledge
• Motivating People
• Performance Measurement
• Pharmaceutical Industry
• Pharmaceutical Sales Marketing
• Problem Solving
• Product Marketing Sales
• Sales
• Sales Trends
• Strategic Sales Planning
• Team Management

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science‑based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

This position is posted at both Sales Manager and Senior Sales Manager levels; however, only one hire will be made, with the final title and level determined based on the selected candidate's experience, capabilities, and overall fit.

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow,and profoundly impact health for humanity.Learn more at https://www.jnj.com/.

Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive.