Sales Executive - Central

CelcomDigi; Kuala Lumpur; On-site; MYR 39,000 - 67,000; Full time

Job summary

CelcomDigi Berhad in Malaysia is seeking a Sales Executive (Sales Channel Management) to drive sales across Open Channel and Modern Trade. You will manage relationships with channel partners, retailers and agents, and execute channel strategies while training teams to meet targets.

The ideal candidate is proactive, target-driven, and skilled in relationship management and sales execution. Travel within territories and occasional weekend work may be required.

Qualifications

• Minimum SPM qualification; Diploma or Degree in communications is an added advantage.
• Experience in sales, particularly with dealers, distribution channels, and telco operations.
• Strong interpersonal and communication skills; ability to build and maintain dealer/channel partner relationships.
• Results-oriented, proactive, and able to work independently.
• Willing to travel within assigned territories and work outdoors, including weekends/public holidays when required.

Responsibilities

• Serve as area (state) owner for Telco Prepaid and Postpaid businesses under Open Channel and Modern Trade.
• Monitor competitor activities and report on programs, threats, opportunities; recommend Quick Win strategies.
• Ensure healthy cluster performance per Sales & Distribution pyramid guidelines.
• Drive sales targets including reload volumes and activations for revenue growth.
• Maintain strong CelcomDigi brand visibility within assigned clusters.
• Conduct regular sales visits using the 4-Step Sales Call approach with dealers/frontliners.
• Expand dealer base by identifying, recruiting, and nurturing dealer touchpoints.
• Participate in on-ground initiatives like events, roadshows, roving campaigns to support sales.
• Provide first-level support by troubleshooting dealer/frontliner inquiries related to systems/products.

Skills

Sales experience

Channel management

Interpersonal skills

Communication skills

Willingness to travel

Bahasa Malaysia fluency

English proficiency

Tech-savvy

Education

SPM or equivalent

Diploma or Degree in PR/Communications (advantage)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

CelcomDigi Berhad (Registration No. 199701009694 (425190-X)) is Malaysia's widest and fastest network with more than 20 million users on our network. Officially established on 30th November 2022, we aim to serve the growing digital needs of our customers by leveraging our newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 4,000 top industry experts. We have clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and responsible business practices.

Job Summary

The Sales Executive (Sales Channel Management) is responsible for driving sales performance through effective engagement and support of assigned sales channels. This includes managing relationships with channel partners, retailers, and agents to ensure sales targets are met. The role involves executing channel strategies, monitoring sales activities, providing product training, and ensuring alignment with company objectives. The ideal candidate will be proactive, target-driven, and skilled in both relationship management and sales execution.

Job Responsibilities

• Serve as the area (state) owner for all Telco Prepaid and Postpaid businesses under the Open Channel and Modern Trade categories.
• Monitor and report on competitor activities, programs, and presence within assigned clusters. Evaluate their effectiveness, threats, and opportunities, and recommend Quick Win strategies to ensure CelcomDigi remains competitive.
• Ensure healthy cluster performance in alignment with the Sales & Distribution team's pyramid health guidelines.
• Drive achievement of sales targets, including reload volumes and quality activations, contributing to overall revenue growth.
• Maintain strong brand visibility and presence of CelcomDigi within the assigned clusters.
• Conduct regular sales visits following the 4-Step Sales Call approach to engage dealers and frontliners effectively.
• Expand the dealer base by identifying, recruiting, and nurturing potential dealer touchpoints.
• Actively participate in on-ground initiatives, including events, roadshows, and roving campaigns, to support sales and brand engagement.
• Provide first-level support by troubleshooting dealer and frontliner inquiries related to systems, products, and services.

Job Requirements

• 1 year 3rd Party Outsourced Contract.
• Minimum SPM qualification; Diploma or Degree in in public relations and communications is an added advantage, especially in managing stakeholder engagement, dealer relationships, and brand representation.
• Experience in sales, particularly in working with dealers, distribution channels, and telco operations.
• Strong interpersonal and communication skills with the ability to build and maintain relationships with dealers and channel partners.
• Results-oriented, proactive, and able to work independently with minimal supervision.
• Willing to travel within assigned territories and work outdoors, including weekends and public holidays when required.
• Familiarity with sales performance metrics and reporting.
• Basic knowledge of Telco prepaid and postpaid products and services.
• Must possess own transport and a valid driving license.
• Fluent in Bahasa Malaysia; proficiency in English and/or other local dialects is a plus.
• Tech-savvy with the ability to troubleshoot basic system/product issues for dealers.

At CelcomDigi, we aspire to be Malaysia's leading telco-tech company — the nation's digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It's about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you'll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let's advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia's Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.