Sales Executive, Online Resources (Malaysia)

Informagroupplc; Petaling Jaya; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Work-life balance

Flexible working culture

20 days annual leave

Volunteer days

Health insurance

Employee assistance program

Performance bonus

Share Match program

Annual health screening

Job summary

Taylor & Francis in Malaysia is seeking a Sales Executive to promote Online Resources to customers and prospects. You will join the APAC commercial team and report to the Sales Manager, engaging in in-person visits, meetings, and conferences to grow opportunities in Malaysia.

The role emphasizes consultative selling, pipeline development, and strong relationships with agents and channel partners. A balanced, hybrid working model is offered with flexibility for remote work and office days three

Qualifications

• Experience managing full sales cycle with minimal supervision.
• Consultative sales approach with a customer-centric focus.
• Proficiency in English and Bahasa Malaysia (spoken and written).
• Ability to build and maintain strong relationships with customers and partners.
• Proactive, independent work style and strong presentation skills.

Responsibilities

• Develop and execute a sales strategy for Malaysia.
• Maximize sales revenue to meet and exceed targets.
• Maintain and grow a healthy sales pipeline.
• Build and manage relationships with agents and channel partners.
• Travel within Malaysia to pursue new opportunities and upsell existing clients.
• Share knowledge and best practices with the Taylor & Francis sales teams.

Skills

Sales cycle management

Consultative selling

Customer focus

English & Bahasa Malaysia

Relationship-building

Independent work

Clear written & verbal communication

MS Office & CRM familiarity

Education

Bachelor’s degree in Business

Tools

MS Office

CRM databases

Job description

We have an exciting opportunity for a Sales Executive in Malaysia to join our Online Resources sales team. Your role will involve promoting our products and services to customers and prospects, attendance at professional meetings and conferences and in-person client visits in Malaysia. You will be part of the APAC commercial team responsible for the sales and promotion of Online resources within Malaysia, reporting to the Sales Manager.

Applications are shortlisted on a rolling basis and we will be interviewing alongside advertising.

What you will be doing:

• Able to establish and execute a sales strategy for Malaysia
• Maximize sales revenue to meet and exceed sales targets
• Maintain and build a healthy sales pipeline to ensure continued growth
• Maintain, build, and manage strong working relationships with agents and other channel partners
• Travelling in Malaysia to seek out new opportunities and customers, while maintaining strong relationships with existing clients to maximize upselling potential and repeat business
• To share knowledge, best practice and experience with the wider Taylor and Francis product and sales teams

What we’re looking for:

• Confidence in managing the entire sales cycle with minimal supervision preferred
• Bachelor’s degree in Business preferred
• Consultative sales skills and a customer focused approach
• Proficient in English and Bahasa Malaysia (Speak and Write)
• Ability to create and maintain positive and effective relationships with external customers
• Proactive and independent approach to managing your work
• A clear communicator both in writing, through remote communication tools and in-person, including confident presentation skills
• Competent user of core MS Office and familiarity with CRM databases

It would be fantastic if you also had:

• Some knowledge and experience in academic publishing
• Some previous experience of selling into or working with Academic Higher Education library markets
• Some experience of selling digital content both directly and via third parties

What we offer in return:

• An excellent work/life balance with a fantastic, flexible working culture
• 20 days(pro-rata for first year) annual leave per year, plus an extra day off for your birthday
• 4 paid volunteering days each year
• Under the local company's healthcare insurance plan with an option for the participation of other family members at the employee's expense
• Employee assistance programme - offering 24/7 well-being support
• Performance bonus
• Share Match - plan that matches every company share purchased with two free shares
• Annual health screening, optical and dental care

What you should know:

This role is based in Malaysia, and you must have the right to work and live in Malaysia.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at conference - you get the flexibility and support to work from home or remotely.

The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance to our Malaysian office to ensure that as a balanced worker they can make it to our office location 3 days per week.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else - please ask us, we are happy to be flexible! Please contact [e-mail]

Being Yourself at Taylor & Francis

If you're excited about working with Taylor & Francis to foster human progress through knowledge. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor.

If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact [e-mail].