Sales Coordinator (Penang)

CBRE, Inc.; Batu Kawan; On-site; MYR 78,000 - 123,000; Full time

Job summary

CBRE Group, Inc. is seeking a Sales Support Lead in Bata Kawan, Pulau Pinang, Malaysia. You will plan, schedule, and oversee the marketing and sales support functions for a team, ensuring efficient service delivery to clients.

You will guide the team in sales planning, strategy, and forecasting to meet business objectives and drive performance within CBRE's GWS segment.

Qualifications

• HS diploma or GED with 5+ years of experience.
• Understanding of processes, procedures, systems within own function.
• Ability to explain complex concepts clearly.
• Expert knowledge of Microsoft Office products (Word/Excel/Outlook).
• Excellent organizational skills with a curious mindset.
• Strong math skills for percentages, discounts and markups.

Responsibilities

• Plan, coordinate, schedule, and oversee team activities.
• Review voucher forms and process Brokers' commission payments.
• Maximize sales team productivity by evaluating and improving processes.
• Oversee tracking of office transactions (listings, sales/leases, expenses, client reimbursements).
• Interact with clients during property tours and resolve issues.
• Consult with sales professionals and provide marketing recommendations.
• Coordinate production and execution of property marketing campaigns.
• Serve as a point of contact for information requests.
• Provide input for staff performance reviews and mentor junior team members.
• Lead by example and align with CBRE values to build consensus.

Skills

Organizational skills

Analytical thinking

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Job ID 295825

Posted 03-Nov-2026

Service line GWS Segment

Role type Full-time

Areas of Interest Facilities Management, Sales Support

Location(s) Bata Kawan - Pulau Pinang - Malaysia

About The Role

As a CBRE Sales Support Lead, you will maximize the efficiency and delivery of services to clients by planning, scheduling, and overseeing the marketing and sales support functions for a team.

This job is part of the Sales Operations. They are responsible for sales planning, strategy, and forecasting to achieve business objectives.

What You’ll Do

• Plan, coordinate, schedule, and oversee the activities of the team members.
• Review voucher forms and process Brokers' commission payments.
• Maximize the sales team's productivity through review, evaluation, and implementation of effective business processes.
• Oversee the tracking of office transactions (listings, sales/leases, expenses, client reimbursements, etc.).
• Interact with clients on property tours and resolve issues and inquiries.
• Consult with sales professionals and provide recommendations on marketing practices.
• Coordinate the production and execution of property marketing campaigns that include property information materials, comparable market analyses, and targeted mailing lists.
• Serve as a point of contact for the sales team for information requests.
• Provide input for staff member’s performance review. Provide feedback and recommend recruitment, advancement, corrective action, and termination of employees. Mentor, train, and coach junior sales team members to further development.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Have a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You’ll Need

• High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred. Real Estate Salesperson license required.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Internet research and web publishing skills.
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

Service line: GWS Segment