Sales Consultant, Cards

Affin Bank Berhad; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Affin Bank Berhad is seeking a results‑driven sales professional in Kuala Lumpur to meet yearly credit card targets. You will engage in roadshows, events, and direct outreach while ensuring compliance with regulatory standards and bank guidelines.

The role emphasizes face‑to‑face customer interaction, NTB acquisition, and responsible cross‑selling of banking products. A strong focus on ethics and service quality is essential.

Qualifications

• SPM qualification with experience in cards sales.
• Diploma holder with working experience.
• Degree holder.

Responsibilities

• Meet the monthly target of credit card approval, card activation and balance transfer, as directed by management.
• Participate in roadshows or sales activities organised by the bank for card acquisition.
• Actively acquire NTB customers and cross‑sell other products offered by the bank where necessary.
• Ensure all sales solicited are conducted face‑to‑face and all customers are duly verified to avoid fraudulent applications.
• Comply with FSA/iFSA 2013, PDPA 2010, AMLATFPUAA 2014 and other relevant guidelines.
• Maintain the code of ethics.

Skills

Customer service

Communication skills

Interpersonal skills

Work under pressure

MS Office proficiency

Education

SPM qualification

Diploma holder

Degree holder

Tools

MS Office

Job description

Job Purpose

Contribute to and ensure that individual sales targets for the year are met, participate in all sales activities organised by the bank, and actively seek sales opportunities through roadshows, events, and door‑to‑door marketing while ensuring sales are conducted within the bank’s guidelines.

Accountabilities

• Meet the monthly target of credit card approval, card activation and balance transfer, as directed by management.
• Participate in any roadshow or sales activities organised by the bank for card acquisition.
• Actively acquire NTB customers and cross‑sell other products offered by the bank where necessary.
• Ensure all sales solicited are conducted face‑to‑face and all customers are duly verified to avoid fraudulent applications.
• Comply with FSA/iFSA 2013, PDPA 2010, AMLATFPUAA 2014 and other relevant guidelines.
• Maintain the code of ethics.

Job Requirements

Qualifications and Experience

• SPM qualification with experience in cards sales.
• Diploma holder with working experience.
• Degree holder.

Skills and Knowledge

• Knowledge in customer services.
• Communication skills.
• Interpersonal skills.
• Ability to work under pressure.
• Proficient in MS Office.