Sales Consultant

CARSOME; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading car retail company in Kuala Lumpur is seeking a knowledgeable Consultant to enhance customer experiences in car buying. You will engage with customers, provide guidance on deals, and facilitate seamless transactions. The ideal candidate should have customer service and sales experience, strong listening skills, and the motivation to thrive in a dynamic environment. Training is available to ensure a successful onboarding experience.

Qualifications

• Sales and customer service experience in retail, hospitality, or airline industries preferred.
• Strong customer focus with good listening skills.
• Ability to work in a high-energy sales environment.

Responsibilities

• Assist customers in finding suitable vehicles based on their needs.
• Guide customers through the sales process and arranging financing.
• Provide after-sale service and support.

Skills

Sales experience

Customer service skills

Listening skills

Self-motivation

Computer literacy

Job description

About You

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-To-Day

• Able to work in a high energy sales environment where you will work as a team to meet goals.
• Attend to walk-in and website customers inquiry.
• Use your knowledge of Carsome inventory to assist customers in finding a vehicle that meets their needs.
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
• Complete all relevant records and documentation to ensure smooth transactions for our customers.
• Provide after-sale service.

Your Know-How

• Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.
• Good listening skills and a strong customer focus.
• High level of self-motivation.
• Computer literacy.
• Training will be provided