Sales Associate (Part Time), Sunway Velocity

Crocs, Inc.; Kuala Lumpur; On-site; MYR 31,000 - 40,000; Full time

Job summary

Crocs, Inc. in Kuala Lumpur is seeking a retail associate to deliver outstanding customer service, maintain product knowledge, handle POS transactions, and support stock and store standards.

Ideal candidates have 1–2 years in retail, are fluent in English, and can work rotating shifts including weekends and holidays; onsite role with a global brand and team growth opportunities.

Qualifications

• Minimum 1–2 years retail experience.
• Must be 18 years or older.
• Fluent in English; additional languages a plus.
• Able to work a rotating shift, including weekends and holidays.
• Basic computer proficiency for POS and communications.

Responsibilities

• Deliver outstanding service to consumers using our C.H.A.R.M. service model.
• Assist in departments including consumer service, product knowledge and visual presentation.
• Support daily POS operations, stock replenishment, pricing and promotions, and store cleanliness.
• Lead by example with Store Management to improve KPIs through sales-driven techniques.
• Adhere to asset protection, inventory controls, and compliance procedures.

Skills

Customer service

Teamwork

English proficiency

Sales-oriented

Education

SPM / O Level or above

Tools

POS system

MS Word

MS Excel

Job description

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Requisition ID: 17435

Job Location(s):

Kuala Lumpur, Kuala Lumpur, MY, 55100

Time in Office: Onsite

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 18 years or older
• Possess at least SPM / O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.