Sales Associate

Onitsuka Tiger; Kuala Lumpur; On-site; MYR 26,000 - 40,000; Full time

Job summary

Onitsuka Tiger Malaysia is seeking a friendly Sales Associate to deliver personalized service and create memorable shopping experiences for our customers in Kuala Lumpur.

You will engage with clients, share product knowledge, support visual merchandising, and help drive store sales while upholding brand standards and a positive customer-first culture.

This role includes on-the-job training and opportunities for growth within a globally recognized fashion brand.

Responsibilities

• Build relationships with clients by providing attentive and personalized service
• Demonstrate in-depth knowledge of in-store products to assist informed decisions
• Achieve and exceed sales goals by promoting products and driving loyalty
• Maintain store visual presentation and inviting displays aligned with brand guidelines
• Assist with stock organization and replenishment on the sales floor
• Stay up-to-date with current trends and brand positioning

Job description

As a Sales Associate, you will be the face of Onitsuka Tiger, responsible for delivering personalized service and creating memorable shopping experiences. You will engage with clients, understand their needs, and guide them through our unique product offerings while embodying the brand’s values and lifestyle.

We expect that our Sales Associates help deliver a memorable retail experience by:

• Building strong relationships with clients by providing attentive and personalized service
• Demonstrating in-depth knowledge of the products in store, including features, benefits, and styling options, to assist clients in making informed decisions
• Achieving and exceeding individual and store sales goals by actively promoting products and driving customer loyalty
• Maintaining the store's visual presentation and ensuring product displays are inviting and aligned with brand guidelines
• Assisting with stock organization and replenishment, ensuring that the sales floor is well-stocked and visually appealing
• Keeping up to date with current trends and the brand’s position within the market

What makes you the perfect Sales Associate?

• You love interacting with clients.
• You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic client experience.
• You have a positive can-do attitude
• You are passionate about our brand, fashion, and retail in general

What’s in it for you?

• We offer comprehensive benefits that encourage career growth, tailored training and well-being for all our employees.
• Career ownership enabling you to build your knowledge and experience
• A supportive feedback-based culture where respect and integrity guide us in what we do
• On the job training sessions where we are committed to helping you grow, both professionally and personally