Sales Assistance

DWELCARE INTEGRATIVE WELLNESS SDN. BHD.; Puchong; On-site; MYR 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Induction training

Employee discounts

Team-focused culture

Employee recognition

Job summary

DWELCARE Integrative Wellness SDN. BHD. in Puchong, Selangor is seeking a motivated Sales Representative to join our team full-time. You will be instrumental in supporting our sales operations and providing exceptional service to our clients. Mandarin-speaking candidates are preferred as the role involves communicating with Mandarin-speaking clients. You will greet customers, present products, process transactions, and help drive growth.

Qualifications

• Experience in sales, retail or customer service is preferred.
• Strong verbal and written communication skills.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Greet customers and provide product information.
• Support sales team in lead generation and follow-ups.
• Process sales transactions using POS systems.
• Maintain detailed records of customer interactions.
• Respond to enquiries via phone, email and in-person.
• Assist in product demonstrations and presentations.
• Support inventory management and maintain displays.
• Collaborate with colleagues to achieve sales targets.
• Handle customer complaints professionally and escalate when needed.
• Maintain knowledge of products, services and promotions.

Skills

Sales experience

Communication skills

Interpersonal skills

Multitasking

Team player

Mandarin language

Tools

POS systems

Basic computer skills

Job description

We are seeking a motivated and customer-focused Sales Representatives to join the sales team at DWELCARE Integrative Wellness. This is a full-time position based in Puchong, Selangor. In this role, you will be instrumental in supporting our sales operations and providing exceptional service to our clients. You will work closely with the sales team to drive business growth, manage customer interactions, and ensure a seamless purchasing experience. This position offers an excellent opportunity to develop your sales skills whilst contributing to the success of our wellness brand.

Mandarin-speaking candidates are preferred as the role involves communicating with Mandarin-speaking clients.

Key responsibilities

• Assist in greeting and welcoming customers, providing them with product information and guidance
• Support the sales team in generating leads and following up with potential clients
• Process sales transactions accurately and efficiently using point-of-sale systems
• Maintain detailed records of customer interactions and sales activities
• Respond to customer enquiries via telephone, email and in-person meetings
• Assist in product demonstrations and presentations to prospective clients
• Support inventory management and ensure product displays are well-maintained and visually appealing
• Collaborate with colleagues to achieve sales targets and team objectives
• Handle customer complaints professionally and escalates issues when necessary
• Maintain knowledge of our products, services and current promotions

What we’re looking for

• Proven experience in a sales assistant, retail or customer service role (1-2 years preferred)
• Strong communication skills, both verbal and written, with the ability to articulate product benefits clearly
• Excellent interpersonal skills with a genuine passion for customer service
• Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously
• Proficiency in using point-of-sale systems and basic computer skills
• A positive attitude, reliability and a willingness to learn new skills
• Ability to work as part of a team whilst maintaining individual initiative
• Knowledge of the wellness or health industry is advantageous but not essential
• Flexibility to work shifts as required by business needs

What we offer

• Competitive salary package
• Opportunities for career progression within the sales department
• Comprehensive induction and on-the-job training
• Employee discounts on our wellness products and services
• Workplace culture promotes teamwork, innovation and a genuine commitment to employee satisfaction
• Supportive environment where your contributions are valued and recognised

About us

DWELCARE Integrative Wellness SDN. BHD. is a forward-thinking wellness company dedicated to promoting holistic health and wellbeing through innovative products and services. We believe in the power of integrative wellness to transform lives, and we are committed to providing our customers with high-quality solutions that support their health goals. Our company culture is built on integrity, customer-centricity and continuous improvement. We are passionate about creating a positive impact in the wellness industry and are proud to be part of our customers' wellness journeys. Join us and be part of a dynamic team that is making a real difference in people's lives.