Sales and Operation Executive

BLOOM CLINIC Sdn Bhd; Johor Bahru; On-site; MYR 42,000 - 76,000; Full time

Benefits offered by this job

Performance bonus

Employee discount on treatment

Free aesthetic treatment

Job summary

Bloom Clinic Sdn Bhd in Johor Bahru invites a detail-oriented Sales & Operations Executive to support daily sales administration and operational activities. You will help maintain accurate records, manage invoices, stock, and customer data while enabling doctors to focus on consultations and sales.

Ideal candidates have a Diploma or Degree, fresh graduates welcome, and strong communication in Chinese, English and Bahasa Malaysia.

Qualifications

• Diploma/Degree or equivalent qualification.
• Fresh graduates are encouraged to apply.
• Experience in Operations, Sales Support, or Administration is an added advantage.

Responsibilities

• Record and update daily payment sales, treatment redemptions, deposits, outstanding balances and package utilisation.
• Ensure all sales transactions are correctly entered into the clinic management system.
• Prepare daily, weekly and monthly sales reports for management review.
• Maintain accurate records of treatment products, consumables, medications and retail products.
• Perform regular stock counts and reconcile physical stock against system records.
• Issue invoices, receipts, credit notes and other approved transaction documents.
• Maintain accurate customer profiles, contact details and treatment records.
• Check that forms, consumables, stationery and printed materials are available.
• Maintain staff attendance, leave, punctuality and overtime records.
• Prepare a monthly operational report covering payment sales, treatment redemption, appointment attendance, stock balance, expenses and administrative matters.

Skills

Data entry

Attention to detail

Multitasking

Communication

Education

Diploma/Degree or equivalent qualification

Tools

ERP/CRM

Job description

Bloom Clinic is a LCP-certified aesthetic clinic, registered with the Ministry of Health (MOH) Malaysia. Our mission is to stand out by providing exceptional aesthetic and wellness treatments to our patients. We invite talented individuals to join us, grow their careers, and thrive alongside our dedicated team.

Working location will be located at Bloom Clinic Johor Bahru Pelangi

About the role

The Sales & Operations Executive is responsible for supporting the clinic's daily sales administration and operational activities. This role ensures that sales records, customer information, inventory, invoices, documentation and general administrative matters are accurately maintained, allowing doctors and consultants to focus on consultation, treatment and sales performance.

Key responsibilities

Record and update daily payment sales, treatment redemptions, deposits, outstanding balances and package utilisation.

Ensure all sales transactions are correctly entered into the clinic management system.

Prepare daily, weekly and monthly sales reports for management review.

Maintain accurate records of treatment products, consumables, medications and retail products.

Perform regular stock counts and reconcile physical stock against system records.

Issue invoices, receipts, credit notes and other approved transaction documents.

Maintain accurate customer profiles, contact details and treatment records.

Check that forms, consumables, stationery and printed materials are available.

Maintain staff attendance, leave, punctuality and overtime records.

Prepare a monthly operational report covering payment sales, treatment redemption, appointment attendance, stock balance, expenses and administrative matters.

About you

Ability to maintain accurate records of sales transactions, inventory, invoices and customer information.

Competency in using clinic management systems and entering data correctly.

Ability to prepare reports and compile figures for management review.

Attention to detail in verifying documents, consent forms and payment records.

Capability to coordinate with suppliers, branches and internal departments.

Ability to track and monitor stock levels, expiry dates and batch numbers.

Competency in organising and maintaining organised records and files.

Ability to elevate issues and concerns to appropriate management promptly.

Understanding that this role does not provide medical advice, make clinical decisions, or independently approve leave, determine salaries, or make hiring and termination decisions.

Requirements

Diploma/Degree or equivalent qualification.

Fresh graduates are encouraged to apply.

Experience in Operations, Sales Support, or Administration is an added advantage.

Able to communicate in Chinese, English and Bahasa Malaysia.

Good communication and coordination skills.

Able to multitask and work in a fast-paced environment.

Responsible, organized and willing to learn.

Computer literate (Microsoft Office & ERP/CRM knowledge is an advantage)

Benefits that you will get:

Competitive salary depending on experience

Entitle to performance bonus, EPS, allowances, SOSCO & EIS

Employee discount on treatment & product, and FREE Aesthetic treatment / experiences

Assistance in defining and developing meaningful short- and long-term career pathways.