Sales Advisor e.MAS Bangi

Ingress Auto Proton e.Mas; Bandar Baru Bangi; On-site; MYR 48,000 - 72,000; Full time

Job summary

Ingress Auto Sdn Bhd in Bandar Baru Bangi is seeking a Sales Advisor e.MAS Bangi. This full-time, on-site role involves engaging with walk-in and online customers, understanding their mobility needs, and recommending Proton vehicles and packages.

You will present products, arrange test drives, prepare quotations, and manage sales documentation while coordinating vehicle delivery and maintaining ongoing customer follow-up. Strong customer service and sales skills are essential.

Qualifications

• Strong customer service and interpersonal skills to build rapport and trust.
• Clear verbal and written communication in a professional sales environment.
• Proven sales skills with ability to prospect, negotiate, close deals and meet targets.
• Experience in training or coaching customers on product features is an advantage.

Responsibilities

• Engage with walk-in and online customers to understand mobility needs and recommend Proton vehicles.
• Conduct product presentations and test drives for customers.
• Prepare price quotations and handle sales documentation.
• Coordinate vehicle delivery and ensure smooth showroom handover to customers.
• Follow up with prospects and existing customers and support showroom events and promotions.

Skills

Customer service

Communication

Sales skills

Training/coaching

Automotive sales

Digital tools

On-site work

Education (SPM)

Driver's license

Education

SPM level or equivalent

Tools

CRM

Job description

Company Description

Ingress Auto Sdn Bhd is an authorized Proton e.MAS dealership established in 2008 and strategically located in Bandar Baru Bangi. As part of the Ingress Group, the company benefits from over 34 years of automotive industry experience and 17 years of dealership expertise. Ingress Auto offers a full range of Proton vehicles, focusing on delivering high-quality retail and customer service experiences. The team is committed to integrity, reliability, and customer satisfaction in every interaction. Driven by innovation and excellence, Ingress Auto aims to be a trusted mobility partner, providing an outstanding ownership experience to Proton customers.

Role Description

The Sales Advisor e.MAS Bangi is a full-time, on-site role based in Bandar Baru Bangi. The Sales Advisor is responsible for engaging with walk-in and online customers, understanding their mobility needs, and recommending suitable Proton vehicles and packages. Daily activities include conducting product presentations and test drives, preparing price quotations, handling sales documentation, and coordinating vehicle delivery. The role also involves maintaining follow-up with prospects and existing customers, supporting promotional events and showroom activities, and ensuring a professional, customer-focused experience. The Sales Advisor works closely with the sales and service teams to achieve individual and dealership sales targets while upholding company standards.

Qualifications

• Strong customer service and interpersonal skills to build rapport, understand customer needs, and maintain long-term relationships.
• Effective communication skills, including clear verbal and written communication in a professional sales environment.
• Proven sales skills with the ability to prospect, negotiate, close deals, and meet or exceed sales targets.
• Experience in training or coaching customers on product features, usage, and ownership processes is an advantage.
• Prior experience in automotive sales or retail customer-facing roles is beneficial.
• Basic proficiency with digital tools (e.g., CRM systems, messaging apps, email, and office software).
• Ability to work on-site, including weekends and public holidays as required by dealership operations.
• Minimum education at SPM level or equivalent; higher qualifications in business, marketing, or related fields are an added advantage.
• Valid driver's license and confidence in conducting test drives with customers.