About the role
Ingress Auto Sdn. Bhd. is seeking a dynamic and customer-focused Sales Advisor for Proton e.Mas to join our team in Bandar Baru Bangi, Selangor. This is a full-time position that plays a crucial role in driving vehicle sales and delivering exceptional customer experiences. As a Sales Advisor, you will be at the forefront of our business, representing the innovative Proton e.Mas model and building lasting relationships with customers. This role is essential to achieving our sales targets and establishing Ingress Motors as a trusted automotive retailer in the region.
Key responsibilities
- Greet and engage potential customers with a warm, professional demeanour to understand their vehicle requirements and preferences
- Provide comprehensive product knowledge about the Proton e.Mas, including features, specifications, performance capabilities and technological innovations
- Conduct product demonstrations and test drives, highlighting the key benefits and unique selling points of the vehicle
- Assess customer needs and recommend suitable vehicle options that align with their budget and lifestyle requirements
- Prepare and present quotations, financing options and promotional packages to customers in a clear and compelling manner
- Negotiate pricing and terms with customers whilst maintaining profitability and company standards
- Process sales documentation accurately and efficiently, ensuring all paperwork is completed in accordance with company procedures
- Follow up with prospective customers to address queries, overcome objections and guide them through the sales process
- Maintain accurate records of customer interactions, leads and sales activities using the company's customer relationship management systems
- Collaborate with the after-sales team to ensure customers understand warranty coverage, servicing and support options
- Achieve and exceed individual and team sales targets on a consistent basis
- Stay updated on market trends, competitor offerings and promotional campaigns relevant to the automotive industry
What we're looking for
- Proven experience in automotive sales, vehicle sales consulting or a related sales role within the automotive industry
- Strong interpersonal and communication skills, with the ability to engage effectively with diverse customer groups
- Excellent persuasion and negotiation abilities, coupled with a customer-centric approach to sales
- Proficiency in using sales systems, customer relationship management software and Microsoft Office applications
- Fluency in English and Malay; additional language skills are advantageous
- A valid driving licence and ability to conduct test drives safely and professionally
- Ability to work flexibly, including weekends and public holidays when required
- Strong organisational skills and attention to detail in managing customer information and sales documentation
- Self-motivation and resilience, with the ability to handle rejection and maintain a positive attitude
- Knowledge of the Proton vehicle range and the Malaysian automotive market is preferred
- Certification in sales, automotive technology or customer service training would be beneficial
What we offer
- We provide competitive remuneration packages that include a base salary alongside performance-based commission structures, rewarding your sales achievements.
- We offer comprehensive benefits including health insurance coverage, annual leave entitlements and paid public holidays.
- Career development opportunities are available through ongoing training programmes and product knowledge workshops to enhance your expertise.
- We foster a supportive and collaborative working environment where teamwork and individual initiative are valued.
- Employee discounts on vehicle purchases and after-sales services are extended to all staff members.
- We believe in maintaining a healthy work-life balance and provide flexible working arrangements where practicable.
- Our company culture emphasises continuous improvement, professional excellence and customer satisfaction.
About us
Ingress Auto Sdn. Bhd. is a leading automotive dealership committed to delivering outstanding customer experiences and providing access to innovative vehicle solutions. We specialise in representing premium automotive brands, including the Proton e.Mas, which represents our dedication to offering environmentally conscious and technologically advanced vehicles to Malaysian consumers. Our mission is to combine exceptional sales service with comprehensive after-sales support, ensuring every customer journey is memorable and satisfactory. We pride ourselves on our professional team, ethical business practices and deep understanding of the local automotive market. Located in Bandar Baru Bangi, Selangor, we serve a diverse customer base and maintain the highest standards of integrity and customer care in all our operations.
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Sales Adviser?
- Which of the following languages are you fluent in?