SA&I Business Partner

SmartRecruiters, Inc.; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NIQ is seeking a high-performing sales professional to lead sales and renewals within an assigned portfolio, driving pipeline, unlocking new revenue streams, and strengthening client relationships.

The role focuses on Finance and Tech & Durables sectors, with extension opportunities to new markets. You will partner with Customer Success and other teams to develop Account Plans and JBPs, ensure client satisfaction, and capture Voice of Customer feedback.

Qualifications

• Minimum 7-10+ years of experience in sales or related roles.
• Solid sales skills and expertise in the target scope including revenue growth.
• Solid understanding of data analytics industry, products and solutions such as Brand Health and Shopper behavior.
• Experience working with Finance and/or Tech & Durables sector clients.

Responsibilities

• Drive sales and renewals for existing accounts, secure pipeline and revenue opportunities.
• Develop a complete understanding of customer industry, markets and clusters.
• Partner with Customer Success and other teams to develop and execute Account Plans and JBPs.
• Work with Customer Success to ensure client satisfaction.
• Collect and act on Voice of Customer feedback.
• Expand customer network to identify new budget holders.
• Escalate product needs/trends related to CBI+B products and solutions.

Skills

Sales skills

Client relationships

Deal making

Forecasting

Job description

The SA&I Commercial team at NIQ/GfK is dedicated to driving revenue growth, expanding market presence, and uncovering new business opportunities.

As the growth engine of NIQ/GfK, the Sales function plays a critical role in the company’s overall success.

In this role, you willbe responsible forleading sales and renewals within your assigned portfolio—building a healthy and sustainable pipeline,identifyingand developing new revenue streams, and strengthening relationships with existing clients.

While the primary focus will be on the Finance and Tech & Durablessector, the scope of the role might extend to a few new sectors to expand.

In your role, you would:

• Drive sales and renewals for existing accounts forownConsumerBehaviorInsights + Brand (CBI+B) scopesecuring pipeline, new revenue opportunities andan accurateforecasting whilemaintainingcustomer relationships
• Develop a complete and interconnected understanding of customer's industry/business/markets/clusters
• Partner with Customer Success and other relevant teams (e.g.Retail Measurement, Retailer + Tech & Durables Account Leaders) to develop and execute Account Plans and JBPs
• Working with Customer Success teams to ensure client satisfaction
• Collect, analyze, act-on Voiceof Customer feedback
• Expand customer network toidentifynew budget holders
• Escalate product needs and trendsrelated toConsumerBehaviourInsights and Brand (CBI+B)products and solutions

About you

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promotestronglong-lasting client relationships.Youwork withpassiononsales opportunities, are energized by accelerating sales, uncovering opportunities, and exceeding targets. A deep understanding of the market landscape, ourCBI+Bproducts, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth.

Selling, understanding our customers and their contexts, effective negotiation and growth mindset drive your work.

Qualifications

• Minimum7-10+ years of experience
• Solid sales skills and developed salesexpertisein target scope
• Solid understanding of data analytics industry, business model, products, services, and solutions likeBrand Health, Segmentation, Usage & Attitude studies, Shopper and Shopping Behavior, Customer Experience and Advertising Effectiveness
• Experience working withFinance and/ or Tech & Durablessector clients
• Solid understanding of market trends and its interdependenciesimpactingcustomers

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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