Robotic Process Automation Developer (RPA)

AGOS Asia Sdn Bhd; Kuala Lumpur; Sur place; MYR 56 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Wellness program

Shift allowance

Résumé du poste

AGOS Asia Sdn Bhd is seeking a NetSuite Technical Support Executive to provide both functional and technical support for NetSuite ERP users in Kuala Lumpur. You will troubleshoot, support integrations, handle upgrades, and maintain documentation to ensure smooth day-to-day operations.

The role requires hands-on NetSuite experience, strong problem-solving skills, and excellent communication to manage stakeholders and end users effectively.

Qualifications

• Bachelor's degree in CS/IT/Finance or related field.
• Hands-on NetSuite ERP experience.
• Strong knowledge of NetSuite modules: Financials, AR/AP, Inventory, Order Management.
• Experience with SuiteScript (1.0/2.0), SuiteFlow, SuiteTalk is a plus.
• Working knowledge of SQL, JavaScript, and web services.
• Familiarity with NetSuite integrations and data migration.
• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder management.

Responsabilités

• Provide L1/L2 technical and functional support for NetSuite ERP users.
• Troubleshoot NetSuite issues related to finance, CRM, inventory, procurement, and order management.
• Analyze system errors, identify root causes, and implement timely resolutions.
• Support NetSuite customizations including SuiteScript, workflows, saved searches, and reports.
• Assist with NetSuite integrations using REST/SOAP APIs and third-party tools.
• Manage user access, roles, permissions, and system configurations.
• Handle support tickets, track SLAs, and ensure timely closure.
• Coordinate with internal teams and NetSuite partners for complex issues.
• Assist in NetSuite upgrades, testing, and deployment activities.
• Maintain technical documentation and knowledge base articles.
• Train end users and provide guidance on NetSuite best practices.

Connaissances

NetSuite ERP

SQL

JavaScript

SuiteScript

REST/SOAP APIs

Stakeholder management

Communication

Formation

Bachelor’s degree in CS/IT/Finance

Outils

Jira

ServiceNow

Zendesk

Celigo

Boomi

MuleSoft

Description du poste

We are seeking a skilled NetSuite Technical Support Executive to provide functional and technical support for NetSuite ERP users. The role involves troubleshooting system issues, supporting integrations and customizations, and ensuring smooth day-to-day operations of the NetSuite platform

What You Will Be Doing - Primarily:

1. Provide L1/L2 technical and functional support for NetSuite ERP users

2. Troubleshoot NetSuite issues related to finance, CRM, inventory, procurement, and order management

3. Analyze system errors, identify root causes, and implement timely resolutions

4. Support NetSuite customizations including SuiteScript, workflows, saved searches, and reports

5. Assist with NetSuite integrations using REST/SOAP APIs and third-party tools

6. Manage user access, roles, permissions, and system configurations

7. Handle support tickets, track SLAs, and ensure timely closure

8. Coordinate with internal teams and NetSuite partners for complex issues

9. Assist in NetSuite upgrades, testing, and deployment activities

10. Maintain technical documentation and knowledge base articles

11. Train end users and provide guidance on NetSuite best practices

Job Requirements

What we would like from you:

• 1. Bachelor’s degree in Computer Science, IT, Finance, or related field
• 2. Hands-on experience with NetSuite ERP
• 3. Strong understanding of NetSuite modules (Financials, AR/AP, Inventory, Order Management, etc.)
• 4. Experience with SuiteScript (1.0/2.0), SuiteFlow, SuiteTalk is a plus
• 5. Working knowledge of SQL, JavaScript, and web services
• 6. Familiarity with NetSuite integrations and data migration
• 7. Strong problem-solving and analytical skills
• 8. Excellent communication and stakeholder management skills
• 9. Ability to work in a fast-paced support environment

Preferred Qualification

• 1. NetSuite Certification (Administrator / SuiteFoundation / Developer)
• 2. Experience with third-party integrations (Celigo, Boomi, MuleSoft, etc.)
• 3. Exposure to ITSM tools like Jira, ServiceNow, or Zendesk
• 4. Willing to works shift hours (9am - 10pm): 1pm - 10pm

Benefits

• 1. Medical coverage
• 2. Wellness program
• 3. Shift allowance

Should you have any queries, feel free to email us at [e-mail] Only shortlisted candidates will be notified. Thank you for your interest in joining our organization.

AGOS ASIA focuses on transformation for Finance, Procurement & HR processes with an emphasis on enabling technology. Since 2015, the team has provided consultancy and technology implementation services for Finance Shared Services organisation, as well as other MNCs, PLCs and larger SMEs in Malaysia. Moving forward, AGOS ASIA will be pivoting on accelerating transformation and realisation of benefits for its clients through digitalisation and technology adoption.

More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry

More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry

A wealth of Finance Business Partnering, Internal Audit, Corporate Finance, Treasury, Tax, External Audit experience

Project Management

Change Management & Communications

Project Migration

System Implementation

SAP, Oracle system users

Why AGOS

Growing and developing with AGOS:

Pushing the boundaries on leading edge technology, automation and Robotics to be adopted by organisations

Always on your toes- everyday is a different learning experience!

Wide range of experience, with a very diversified portfolio of projects

Opportunity to manage senior Finance stakeholders/CEOs

You will have the opportunity to make positive impact to the community around you

Part of a great Malaysian growth story for a start up with rapid expansion