Road Logistics Manager

Kuehne & Nagel; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company based in Malaysia, Selangor, is seeking a Trucking Operations Manager responsible for all aspects of daily trucking operations. The ideal candidate will supervise teams, ensure goods are transported safely and efficiently, and maintain compliance with regulations. A degree in Logistics or Business, along with 5-7 years of relevant experience and strong leadership skills, is required. This role offers the chance to impact customer satisfaction and drive operational excellence.

Qualifications

• 5-7 years of experience in trucking or logistics operations.

Responsibilities

• Supervise and manage all aspects of daily trucking operations.
• Ensure goods are transported safely and efficiently.
• Oversee vehicle and driver assignments.
• Lead and develop a team of drivers.
• Maintain compliance with transportation regulations.

Skills

Leadership skills

Communication skills

Problem-solving abilities

Decision-making abilities

TMS software proficiency

Microsoft Office applications

Education

Diploma or Degree in Logistics, Supply Chain Management, Business Administration

Job description

Responsibilities

Supervise and manage all aspects of daily trucking operations, including scheduling, dispatching, and optimizing routes.

Ensure goods are transported safely, efficiently, and on time.

Oversee vehicle and driver assignments while coordinating with fleet maintenance teams to ensure proper upkeep.

Lead and develop a team of drivers and operational support staff.

Maintain compliance with local and federal transportation regulations, safety standards, and environmental policies.

Manage trucking customer service representatives and planning teams.

Drive customer satisfaction and ensure operations adhere to ISO standards.

Act as the main point of contact for customer inquiries related to trucking services.

Work closely with the customer service team to resolve service issues promptly.

Monitor and analyze key performance indicators (KPIs) such as on-time delivery, vehicle utilization, and fuel efficiency.

Prepare and present regular operational performance reports and improvement plans to senior management.

Qualifications

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5-7 years of experience in trucking or logistics operations.
• Proficient in TMS software and Microsoft Office applications.
• Strong leadership skills with the ability to motivate and manage teams effectively.
• Excellent communication, problem-solving, and decision-making abilities.