Revenue Settlement and Staff Claim Executive

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Singtel is seeking a Revenue Settlement and Staff Claim Executive to join the Accounts Payable team in Kuala Lumpur. The role involves configuring revenue-sharing in CPBSS, managing payout execution, and posting journal entries with reconciliations.

Candidate should have a Diploma in Accountancy. Training on CPBSS will be provided; SAP/Concur/S4 Hana experience is a plus. Strong communication and stakeholder management are essential.

Qualifications

• Diploma in Accountancy required.
• Fresh graduates with analytical skills welcome; CPBSS training provided.
• Proficiency in Microsoft Office required.
• Good understanding of basic accounting entries, GL mapping and COA.

Responsibilities

• Support Revenue Settlement and AP day-to-day activities, including revenue sharing configuration and payout processing.
• Post journal entries and perform reconciliations.
• Use CPBSS to reconcile discrepancies and ensure accurate payouts.
• Oversee Concur for claims review, reports, and payment coordination with banks.
• Educate internal stakeholders on Concur and CPBSS usage.
• Manage enquiries from internal teams and vendors; liaise with vendors and AP teams across Singtel and NCS.
• Coordinate with IT to resolve system issues and support process improvement projects.
• Assist on data migration, UAT and other project implementations related to process improvements.

Skills

Analytical skills

Microsoft Office

Stakeholder management

Communication

Data Analytics

Education

Diploma in Accountancy

Tools

SAP

Concur

S/4 Hana

Job description

The Revenue Settlement and Staff Claim Executive reports to the Manager, Revenue Settlement (RS) and works with the Accounts Payable (AP) team, users/teams across Singtel and vendors. The role involves exposing various AP and RS functions and managing day‑to‑day activities related to revenue sharing configuration, payment processing, journal entries posting and reconciliation.

Make an Impact

• Partner Settlement & Dispute Resolution (Content Partners Billing Settlement System - CPBSS)
• Configure revenue‑sharing tabulation rules in CPBSS, including setting up revenue/cost GL accounts for correct chart of accounts (COA) posting
• Manage the profile setup and payout execution in CPBSS
• Utilize CPBSS to reconcile discrepancies and ensure accurate payouts according to contracts
• Oversee the Concur system to review and approve claims, generate reports, and manage follow‑up on credit card payments, including coordination with UOB
• Educate internal parties on use of Concur / CPBSS
• Manage enquiries from internal stakeholders and vendors
• Liaise with vendors, onshore and offshore AP team, internal stakeholders across Singtel and NCS to resolve issues
• Liaise with IT on fixing system issues
• Assist on project implementation relating to process improvement, system implementation & payment initiative (requirement gathering, data migration, UAT etc.)
• Perform adjustments on items flagged by Finance/Tax
• Any task required by direct superiors

Skills for Success

• At least a Diploma in Accountancy is required
• Fresh graduates with strong analytical skills or candidates with experience handling claims, revenue, or commissions are welcome to apply (training on CPBSS will be provided)
• Proficiency with Microsoft Office is mandatory for the role
• Good understanding of basic accounting entries, GL account mapping, and chart of accounts (COA) structures
• Experience in SAP (Concur & S4 Hana) and Data Analytics is an added advantage
• Good communication skills to manage stakeholders and vendors