Retail Team Lead — Growth, Service & Flexible Schedule

Crocs, Inc.; Johor; On-site; MYR 39,060 - 53,568; Full time

Job summary

A leading footwear retailer located in Malaysia is seeking a Sales Team Lead to provide exceptional service to customers. In this role, you will oversee daily operations, mentor team members, and drive sales targets. Ideal candidates have 2-3 years of retail experience, demonstrated leadership qualities, and excellent communication skills. Flexibility in work schedule is essential, including availability for nights, weekends, and holidays. Join a dynamic team and contribute to a vibrant retail environment.

Qualifications

• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership role.
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team result.
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Coordinate, delegate, prioritize and meet store deadlines.
• Leads by example and collaborates with Store Management to improve personal key performance indicators.

Skills

Retail experience

Leadership abilities

Communication skills

Flexibility in work schedule

Job description

A leading footwear retailer located in Malaysia is seeking a Sales Team Lead to provide exceptional service to customers. In this role, you will oversee daily operations, mentor team members, and drive sales targets. Ideal candidates have 2-3 years of retail experience, demonstrated leadership qualities, and excellent communication skills. Flexibility in work schedule is essential, including availability for nights, weekends, and holidays. Join a dynamic team and contribute to a vibrant retail environment.