Retail Shop Assistant — Customer Experience Champion

KK Group of Companies (Retail); Bandar Baru Bangi; On-site; MYR 24,000 - 36,000; Full time

Job summary

KK Group of Companies (Retail) is seeking a friendly Shop Assistant for KK SUPER MART Bangi (BS15) in Bandar Baru Bangi, Selangor. This full-time role focuses on delivering exceptional customer service while supporting daily retail operations in a busy store environment.

The successful candidate will handle sales at the point of sale, assist customers with product inquiries, restock and price merchandise, and participate in store opening/closing procedures as part of a collaborative team.

Qualifications

• Experience in retail or customer service is preferred.
• Strong communication and interpersonal skills are essential.
• Reliability and ability to work flexible hours including weekends and public holidays.

Responsibilities

• Provide excellent customer service and assist with product enquiries and purchases.
• Operate the POS system accurately and process transactions efficiently.
• Restock shelves, ensure clear pricing and neat displays.
• Maintain a clean, safe, and welcoming shopping environment.
• Assist with stock control, inventory checks and deliveries.

Skills

Customer service

Communication

POS familiarity

Teamwork

Attention to detail

Tools

POS system

Job description

KK Group of Companies (Retail) is seeking a friendly Shop Assistant for KK SUPER MART Bangi (BS15) in Bandar Baru Bangi, Selangor. This full-time role focuses on delivering exceptional customer service while supporting daily retail operations in a busy store environment.

The successful candidate will handle sales at the point of sale, assist customers with product inquiries, restock and price merchandise, and participate in store opening/closing procedures as part of a collaborative team.