Retail Sales & Service Associate — Elevate Customer Experience

ECO-SHOP Marketing Berhad (Retail); Nilai; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Monthly incentives

Opportunities for career advancement

Job summary

Eco-Shop invites applications for a Store Associate to greet customers, promote products and provide service with a smile. You will assist with stock arrivals, organize shelves and ensure eye-level display accuracy, while maintaining store cleanliness and merchandising standards.

Other duties include operating as a replacement cashier when needed, handling fast-paced checkout, and supporting promotions. The role offers monthly incentives and opportunities for advancement in a growing retailer.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Positive attitude, with a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work retail hours, including weekends and holidays.
• Physically fit and able to stand for long periods and lift light to moderate weights.

Responsibilities

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods efficiently during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Skills

Customer service

Communication

Multitasking

Positive attitude

Physical stamina

Education

SPM or equivalent

Job description

Eco-Shop invites applications for a Store Associate to greet customers, promote products and provide service with a smile. You will assist with stock arrivals, organize shelves and ensure eye-level display accuracy, while maintaining store cleanliness and merchandising standards.

Other duties include operating as a replacement cashier when needed, handling fast-paced checkout, and supporting promotions. The role offers monthly incentives and opportunities for advancement in a growing retailer.