Retail Sales & Customer Experience Specialist

ECO-SHOP Marketing Berhad (Retail); Kuala Lumpur; Presencial; MYR 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly incentives

Descripción de la vacante

Eco-Shop Marketing Berhad is seeking a proactive Sales Assistant for Desa Pandan, Kuala Lumpur. You will greet customers, promote products, and upsell to hit sales targets while maintaining clean, well-organized shelves and accurate labeling.

You’ll support stock arrivals, handle inventory, and assist as a cashier when needed. The role requires SPM or equivalent, with prior retail or customer service experience preferred.

Formación

• Minimum SPM or equivalent; higher qualifications are a plus.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Positive attitude, with a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work retail hours, including weekends and holidays.
• Physically fit and able to stand for long periods and lift light to moderate weights.
• Willing to work at Desa Pandan, Kuala Lumpur.

Responsabilidades

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods efficiently during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Conocimientos

Customer service

Communication skills

Interpersonal skills

Positive attitude

Educación

SPM or equivalent

Descripción del empleo

Eco-Shop Marketing Berhad is seeking a proactive Sales Assistant for Desa Pandan, Kuala Lumpur. You will greet customers, promote products, and upsell to hit sales targets while maintaining clean, well-organized shelves and accurate labeling.

You’ll support stock arrivals, handle inventory, and assist as a cashier when needed. The role requires SPM or equivalent, with prior retail or customer service experience preferred.