Retail Sales & Customer Experience Lead

AS Watson Group; Selangor; On-site; MYR 24,000 - 36,000; Full time

Job summary

AS Watson Group is seeking retail staff in Selangor, Malaysia to provide professional customer service and maintain stock levels, while applying correct selling techniques to reach targets. The role includes cashier duties and promoting Watson’s VIP Member Cards, with requirements for pleasant personality, strong communication, and flexible working hours including weekends and public holidays.

Both full-time and part-time positions are available, and candidates should be adaptable,

Qualifications

• Possess pleasant personality and good communication skills.
• Candidate must possess at least PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate in any field.
• Good interpersonal and follow-up skills.
• Able to work retail hours (includes weekends and public holidays).
• Full/Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Customer service

Communication skills

Interpersonal skills

Sales-oriented

Cashier duties

Education

PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate

Tools

POS system

Job description

AS Watson Group is seeking retail staff in Selangor, Malaysia to provide professional customer service and maintain stock levels, while applying correct selling techniques to reach targets. The role includes cashier duties and promoting Watson’s VIP Member Cards, with requirements for pleasant personality, strong communication, and flexible working hours including weekends and public holidays.

Both full-time and part-time positions are available, and candidates should be adaptable,