Retail Sales Associate - Penang

PRISM+; George Town; On-site; MYR 22,000 - 45,000; Full time

Benefits offered by this job

Outpatient plan (dental & optical)

Birthday leave

Performance bonus

Annual increment

Job summary

PRISM+ in Penang, Malaysia, is seeking a customer-oriented retail associate to help shoppers find the best consumer electronics for their needs. You will expand product knowledge and present it in engaging ways, while following up with customers and guiding product selection.

You will set up attractive displays, demonstrate products, and build positive customer relationships. The role requires a willingness to learn technical specifications and communicate in English, Chinese, or Malay.

Qualifications

• Minimum of 1 year of retail experience.

Responsibilities

• Listen to what customers want and assist them in finding the best product for their requirements.
• Constantly expand product knowledge and deliver it in engaging ways to customers.
• Follow up with customers and provide guidance on product selection.
• Set up attractive product displays and promotional booths.
• Provide product demonstration, presentation to customers and other stakeholders.
• Engage in meaningful interactions and develop positive customer relationships.
• Provide feedback for improvement to the retail and management team.
• Meet daily targets and submit sales reports and EOD reports accurately.

Skills

Customer service

Multilingual communication

Product knowledge

Job description

• Listen to what customers want and assist them in finding the best product for their requirements.

• Constantly expand product knowledge and deliver it in engaging ways to customers.

• Follow up with customers and provide guidance on product selection.

• Set up attractive product displays and promotional booths.

• Provide product demonstration, presentation to customers and other stakeholders.

• Engage in meaningful interactions and develop positive customer relationships.

• Provide feedback for improvement to the retail and management team.

• Meet daily targets and submit sales reports and EOD reports accurately.

• Minimum of 1 year of retail experience.

• Comfortable working 6 days a week.

• Passionate about engaging customers and providing excellent service.

• Willingness to learn and understand the technical specifications of consumer electronics.

• Strong Communication skills (English/Chinese/Malay), with excellent interpersonal abilities.

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave

• Performance bonus

• Annual increment