Retail Sales Associate - Customer-Focused & Stock Expert

Muji Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 29,000 - 47,000; Full time

Job summary

Muji Malaysia Sdn Bhd in Kuala Lumpur is seeking a friendly Retail Sales Associate to join our busy store. You will assist customers, maintain shelves, and help ensure smooth daily operations.

You will greet customers, provide product information, support stock replenishment, check expiry dates for health & beauty and food, and work with the team to achieve sales targets.

Previous retail experience is a plus; we value a positive attitude, eye for detail, and ability to work as part of a team.

Qualifications

• SPM with 1–2 years of retail experience preferred.
• Positive and passionate about the retail industry.
• Enjoy interacting with customers and have an eye for details.
• Articulate and outgoing.
• Result oriented and a good team player.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at assigned areas or departments.
• Provide product information and service to customers pro-actively.
• Greet and assist customers on the sales floor attentively.
• Assist in receiving, counting of stocks, tagging and labeling.
• Monitor and check goods with expiry date (Health & Beauty / Food).
• Do daily/weekly housekeeping.
• Assist in tagging sensor tags, especially for garments.
• Actively feedback on fast and slow moving stock.
• Maintain the work area by adhering to safety standards.
• Perform daily stock replenishment.
• Assist the cashier at the Checkout point when required.
• Responsible for reporting price errors.
• Knowledge of extended services and fees (Home delivery & Alteration).
• Demonstrate Muji customer service standards.
• Provide effective service to customers in all aspects.
• Gather feedback from customers and suggest improvements to superiors.
• Ensure stock is sold by FIFO to avoid aging merchandise.

Skills

Customer service

Eye for detail

Outgoing

Team player

Positive attitude

Education

SPM

Job description

Muji Malaysia Sdn Bhd in Kuala Lumpur is seeking a friendly Retail Sales Associate to join our busy store. You will assist customers, maintain shelves, and help ensure smooth daily operations.

You will greet customers, provide product information, support stock replenishment, check expiry dates for health & beauty and food, and work with the team to achieve sales targets.

Previous retail experience is a plus; we value a positive attitude, eye for detail, and ability to work as part of a team.