Retail Sales Advisor

FTGR BIKE SDN BHD; Seberang Perai; On-site; MYR 22,000 - 33,000; Full time

Job summary

FTGR BIKE SDN BHD is looking for a Retail Sales Assistant in Penang to greet customers, assist them in finding products, and handle payments at the till. You will maintain store tidiness, answer questions, and ensure pricing adheres to brand standards. The role emphasizes friendly service and accurate cash/card processing.

Ideal candidates will follow brand guidelines, help with stock control, and provide product recommendations to shoppers, contributing to a positive in-store experience.

Qualifications

• Greeting customers entering the shop.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Answering queries from customers.
• Giving advice and guidance on product selection to customers.
• Keeping the store tidy and clean, includes hovering and mopping.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise.

Responsibilities

• Greet customers entering the shop and assist with their needs.
• Assist shoppers to locate products and provide guidance on selection.
• Handle cash and card payments accurately at checkout.
• Respond to customer questions and provide helpful information.
• Maintain store cleanliness and organization on a daily basis.
• Ensure pricing and signage are correct and up to date.
• Adhere to brand guidelines and merchandising standards.

Skills

Customer greeting

Stock control

Product guidance

Cash handling

Handling queries

Merchandising

Brand guideline compliance

Tools

POS system

Job description

• Greeting customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Answering queries from customers.
• Giving advice and guidance on product selection to customers.
• Keeping the store tidy and clean, includes hovering and mopping.
• Working within established guidelines, particularly with brands.
• Attaching price tags to mercha...