Retail Project Manager

MR DIY Malaysia; Seri Kembangan; On-site; MYR 120,000 - 180,000; Full time

Job summary

MR DIY Malaysia is seeking a results-driven professional to oversee store allocation, inventory strategy, and retail operations improvement. You will lead cross-functional initiatives, analyze performance data, and drive data-enabled decisions to optimize stock availability and sales.

The role requires strong project management, analytics, and stakeholder engagement across Buying, Supply Chain, Warehouse, IT, and business teams in a fast-paced retail environment.

Qualifications

• Bachelor's degree in business, retail, supply chain, analytics, IT, or related field.
• Minimum 5 years of experience in retail operations, project management, planning, or supply chain.
• Proven experience leading end-to-end retail projects and managing requirements, planning, implementation, and post-implementation support.
• Strong knowledge of retail operations, inventory management, store allocation, replenishment, and supply chain processes.
• Proficiency in Excel and Power BI; familiarity with SQL, Python, ERP, POS, or retail management systems is advantageous.
• Excellent analytical, problem-solving, and stakeholder management and communication skills.

Responsibilities

• Lead end-to-end retail projects from planning through post-go-live support.
• Develop project plans, timelines, budgets, and resource allocation to ensure on-time delivery.
• Identify risks and dependencies and implement mitigation strategies.
• Track progress and provide regular status updates to management and stakeholders.
• Analyze sales trends and inventory performance to identify opportunities and efficiency gains.
• Develop dashboards and KPIs to support informed decision-making.

Skills

Store allocation

Inventory management

Data analytics

Project management

Stakeholder management

Power BI

Excel

SQL

Python

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Retail Management

Tools

Power BI

Excel

SQL

Python

ERP systems

POS systems

Job description

• Lead and manage end-to-end retail projects from planning, execution, testing, implementation, and post-go-live support.
• Develop project plans, timelines, resource allocation, and budgets to ensure projects are delivered on time and within scope.
• Identify project risks, issues, and dependencies, and implement appropriate mitigation plans.
• Track project progress and provide regular status updates to management and stakeholders.

Store Allocation & Inventory Strategy

• Develop and implement store allocation strategies to ensure the right products are allocated to the right stores at the right time.
• Optimize inventory distribution based on sales performance, store demand, and business priorities.
• Support initial allocation, replenishment, stock balancing, and inventory optimization across retail stores.
• Coordinate inventory planning for new store openings, store expansions, and business initiatives.

Business Analysis & Performance Monitoring

• Analyze sales trends, inventory performance, and operational data to identify business opportunities and improvement areas.
• Develop dashboards, reports, and KPIs to support business decision-making.
• Recommend process improvements and data-driven solutions to enhance inventory productivity and operational efficiency.
• Monitor key retail metrics such as sales performance, stock availability, inventory turnover, and service levels.

Stakeholder Management

• Collaborate with Buying, Supply Chain, Warehouse, IT, Business Development and other business teams to ensure successful project delivery.
• Facilitate project meetings, gather business requirements, and align stakeholders on project objectives and deliverables.
• Communicate project progress, risks, and recommendations to senior management and key stakeholders.
• Build strong cross-functional relationships to support continuous business improvements.

Retail Operations Improvement

• Review and improve retail allocation, replenishment, and inventory management processes to enhance operational efficiency.
• Identify process gaps and recommend solutions to improve productivity, data accuracy, and service levels.
• Drive continuous improvement initiatives through process standardization, automation, and best practices.
• Support business transformation initiatives that improve retail operations and inventory performance.

Requirements:

• Bachelor's Degree in Business Administration, Retail Management, Supply Chain, Data Analytics, Economics, Information Technology, or a related field.
• Minimum 5 years of experience in retail operations, project management, merchandise planning, category management, store allocation, inventory planning, replenishment, or supply chain.
• Proven experience managing end-to-end retail projects, including business requirement gathering, project planning, system implementation, UAT, go-live, and post-implementation support.
• Strong knowledge of retail operations, merchandise planning, inventory management, store allocation, replenishment, supply chain processes, and new store openings.
• Proficient in Microsoft Excel and Power BI; experience with SQL, Python, ERP, POS, or retail management systems is an advantage.
• Strong analytical and problem-solving skills with the ability to interpret large datasets, monitor business KPIs, optimize inventory performance, and drive continuous process improvements.
• Excellent stakeholder management, communication, and presentation skills, with the ability to collaborate effectively across cross-functional teams and influence business decisions.
• Strong project management, organizational, and time management skills with the ability to manage multiple priorities in a fast-paced retail environment.