Retail Outlet Supervisor: Drive Sales & Service

Guardian Health and Beauty Sdn Bhd; Kuala Lumpur; On-site; MYR 2,600 - 3,800; Full time

Job summary

Guardian Health and Beauty Sdn Bhd is seeking an Outlet Assistant to support the Store Manager in daily operations at our Kuala Lumpur outlet. You will handle cash, reports, promotions, and ensure smooth store flow.

You will supervise staff attendance and briefings, deliver excellent customer service, and build rapport with shoppers while promoting products and merchandising standards. This role contributes to sales targets and requires maintaining accurate cash handling and prompt handling of

Qualifications

• Experience in a retail or health & beauty environment is preferred.
• Ability to oversee cash handling and daily reconciliations.
• Strong communication and customer service skills.

Responsibilities

• Assist Store Manager in daily outlet operations.
• Handle cash, daily reports, and promotion execution.
• Supervise staff attendance, briefing, and follow-ups.
• Provide excellent customer service and build rapport with customers.
• Promote products and maintain merchandising and cleanliness.
• Address customer inquiries and handle complaints.

Skills

Customer service

Staff supervision

Cash handling

Store operations

Tools

POS system

Job description

Guardian Health and Beauty Sdn Bhd is seeking an Outlet Assistant to support the Store Manager in daily operations at our Kuala Lumpur outlet. You will handle cash, reports, promotions, and ensure smooth store flow.

You will supervise staff attendance and briefings, deliver excellent customer service, and build rapport with shoppers while promoting products and merchandising standards. This role contributes to sales targets and requires maintaining accurate cash handling and prompt handling of