Retail Growth Navigator: Profit & Performance Leader

IKEA; Johor Bahru; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

IKEA discounts

Flexi benefits

Maternity and paternity leave

Performance incentive plan

Job summary

IKEA Southeast Asia in Johor Bahru, Malaysia is seeking a Business Navigator to support growth and profitably steer the business. You will analyze performance, develop standardized dashboards, and collaborate with store leadership to optimize costs and margins.

You will forecast, monitor working hours and staff costs, and contribute to budgeting and KPI development for the assigned area, including cross-functional projects and store-level profitability initiatives.

Qualifications

• 1-3 years of experience in a retail market, preferably store or country level, understanding commercial and financial processes.
• 1-3 years of experience developing new ways of working and implementing efficient solutions.
• 1-3 years of experience in data analysis, developing metrics and projections from analysis results.
• Proven track record delivering under time pressure.
• Able to work with computer/smart devices and be tech-savvy.
• Able to speak fluent English (written and spoken).

Responsibilities

• Provide store steering team with information, analysis, and insights to support growth, performance, and long-term profitability.
• Promote standardised dashboards and build store competence for analysis and informed decisions.
• Contribute to new ways of measuring and steering business performance in an omnichannel environment.
• Oversee store profit & loss, cost development, and gross margin management; support budgeting and forecasting.
• Lead cost structure, working hours, and productivity planning to meet targets.
• Drive projects to ensure budget feasibility and healthy cost development.
• Develop short-, mid-, and long-term resource planning with HR to ensure cost efficiency.
• Analyze multi-dimensional retail performance with customer focus.
• Coordinate financial planning and follow-up for assigned areas to reach goals.
• Support commercial sales navigation on the shop floor to ensure profitability.
• Provide input to store boards to enable performance.

Skills

Data analysis

English fluency

Time management under pressure

Tools

Computer literacy

Excel

Job description

IKEA Southeast Asia in Johor Bahru, Malaysia is seeking a Business Navigator to support growth and profitably steer the business. You will analyze performance, develop standardized dashboards, and collaborate with store leadership to optimize costs and margins.

You will forecast, monitor working hours and staff costs, and contribute to budgeting and KPI development for the assigned area, including cross-functional projects and store-level profitability initiatives.