Retail Expert

Maxis Broadband Sdn Bhd; Kuala Lumpur; Sur place; MYR 48 000 - 72 000; Plein temps

Avantages offerts par ce poste

Medical support

Education support

Loans

Dental

Phone bill allowance

Mobile phone subsidy

Résumé du poste

Maxis is hiring a Store Manager in Kuala Lumpur to lead daily operations, drive sales and ensure service excellence across our outlets.

You will coach and motivate the store team, manage inventory and cash handling, enforce SOP compliance, and act as deputy to the HoMC to ensure seamless store performance and customer satisfaction. This role offers growth within a leading converged solutions company.

Qualifications

• Experience in retail store operations.
• Ability to coach and lead a store team.
• Experience with inventory, cash handling and SOPs.

Responsabilités

• Assist HoMC in achieving store sales and service targets.
• Manage daily store operations including inventory, cash handling and SOP compliance.
• Coach, motivate and supervise the store team to foster a high-performance culture.
• Ensure a smooth customer journey by managing traffic, store presentation and issues.
• Act as second-in-command and deputise for the HoMC when required.
• Monitor and report store performance metrics to the HoMC.

Connaissances

Team leadership

Inventory management

Cash handling

SOP compliance

Customer service

Reporting

Description du poste

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

• 1. Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• 2. Support the management of daily store operations, including inventory, cash handling, and compliance with all SOPs.
• 3. Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• 4. Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• 5. Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• 6. Help monitor and report on store performance metrics to the HoMC.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 1,001-5,000 employees

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

• Perks and benefits Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy, Additi

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