Retail Customer Experience Specialist

Personal Collection Direct Selling Inc.; West Coast Division; On-site; MYR 13,000 - 17,000; Full time

Job summary

Personal Collection Direct Selling Inc. is seeking team members to greet walk-in customers and dealers, respond to product inquiries, and support order placements. You will guide customers on promotions, memberships, and redemption processes while ensuring accurate transactions.

The role involves setting up product displays, stocking shelves, receiving stock, and maintaining a clean branch. Fresh graduates are welcome and basic computer literacy is required for daily operations.

Qualifications

• Minimum SPM or equivalent; fresh graduates are welcome.
• Good interpersonal and communication skills.
• Basic computer literacy (Excel, POS systems, etc.)
• Flexible, proactive, and able to multitask.
• Experience in retail or customer service is a bonus.

Responsibilities

• Greet and assist walk-in customers and dealers; respond to product inquiries and support order placements.
• Guide customers/dealers on promotions, membership, and redemption processes.
• Process purchases and ensure accurate transaction handling.
• Set up product displays and replenish stock on shelves.
• Receive stock and perform basic inventory checks.
• Organize storage areas and maintain a clean, orderly branch environment.
• Support branch events and team gatherings by setting up, registering attendees, and preparing materials.

Skills

Interpersonal skills

Communication skills

Computer literacy

Education

SPM or equivalent

Tools

Excel

POS systems

Job description

Personal Collection Direct Selling Inc. is seeking team members to greet walk-in customers and dealers, respond to product inquiries, and support order placements. You will guide customers on promotions, memberships, and redemption processes while ensuring accurate transactions.

The role involves setting up product displays, stocking shelves, receiving stock, and maintaining a clean branch. Fresh graduates are welcome and basic computer literacy is required for daily operations.