Retail Café Food & Customer Service Associate

Ikanoretail; Batu Kawan; On-site; MYR 20,000 - 27,000; Full time

Job summary

Ikanoretail in Malaysia is seeking a proactive Food & Beverage retail associate to support daily operations. You will perform food handling tasks, assist customers with service, and ensure accurate pricing and tidy displays in a fast-paced store environment.

The role requires prolonged standing, adherence to food safety, and ability to work rotating shifts including weekends and public holidays. Previous café or F&B experience is a plus while maintaining a positive, customer-focused attitude.

Qualifications

• Experience in Food and Beverage and café work is an advantage.
• Prolonged walking and standing required.
• Ensure compliance with Food Safety and Hygiene practices at all times.
• Attend to customers' needs with the best customer service quality.
• Maintain cleanliness and hygiene standards at all times.
• Able to handle cash and daily food handling and housekeeping chores.

Responsibilities

• Perform food handling tasks with prolonged walking and standing.
• Ensure compliance to Food Safety and Hygiene practices at all times.
• Attend to customers' needs and requests for food with high-quality service.
• Keep food products in perfect condition and correctly priced at all times.
• Maintain cleanliness and hygiene standards at all times.
• Handle cash and perform daily food handling and housekeeping duties.
• Support rotating shifts and peak periods in a vibrant retail environment.

Skills

Food handling

Customer service

Cash handling

Team player

Attention to detail

Physically fit

Job description

Ikanoretail in Malaysia is seeking a proactive Food & Beverage retail associate to support daily operations. You will perform food handling tasks, assist customers with service, and ensure accurate pricing and tidy displays in a fast-paced store environment.

The role requires prolonged standing, adherence to food safety, and ability to work rotating shifts including weekends and public holidays. Previous café or F&B experience is a plus while maintaining a positive, customer-focused attitude.