Retail Branch Manager — Performance Pay + Commission

SPORT PLANET WAREHOUSE OUTLET SDN BHD; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

SPORT PLANET WAREHOUSE OUTLET SDN BHD in Kuala Lumpur is seeking a Branch Manager to lead daily store operations, uphold top service standards, and drive performance.

You will develop sales strategies to hit monthly targets, mentor staff, and coordinate with marketing. Diploma or higher and 2+ years retail experience preferred. This role offers clear targets and performance-based incentives.

Qualifications

• Candidate must possess at least a Diploma, Bachelor's Degree, Professional Degree or higher in any field.
• At least 2 years of experience in Sales, Retail, or a relevant field will be an added advantage.
• Willing to work retail hours, including weekends and public holidays.
• Possess transport for traveling and willing to relocate if necessary.

Responsibilities

• Oversee all day-to-day store activities, ensuring a clean, well-organized, and efficiently run retail environment.
• Develop and implement sales strategies to meet or exceed monthly targets and KPIs, while upholding high standards of customer service.
• Mentor, train, and motivate store staff to foster a high-performing, collaborative, and customer-focused team culture.
• Support marketing or other assignments as needed by management.

Skills

Store management

Sales strategy

Customer service

Team leadership

Merchandising

Education

Diploma or higher

Job description

SPORT PLANET WAREHOUSE OUTLET SDN BHD in Kuala Lumpur is seeking a Branch Manager to lead daily store operations, uphold top service standards, and drive performance.

You will develop sales strategies to hit monthly targets, mentor staff, and coordinate with marketing. Diploma or higher and 2+ years retail experience preferred. This role offers clear targets and performance-based incentives.