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Valiram, established in 1935, is a leading Southeast Asia luxury and retail group seeking a Retail Associate at KLIA entry points. You will build lasting relationships with customers, provide product information, and drive sales while representing premium brands.
The role requires 1–3 years in retail or customer service, strong communication, a professional appearance, and willingness to work shifts including weekends and public holidays at KLIA locations.
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.
Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.
Learn more about us at www.valiram.com
Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
Accessories (Swarovski, Mont Blanc)
1) Staff Discounts
Staff enjoy up to 30% discount across all our brands. Employees will be eligible for discount after 1 month of service.
2) Promotion + Salary Increases through Continual Training
We are committed to your training journey for 3 years duration starting with onboarding. We believe in long term training that leads to internal promotion and salary increments. In 2024, we successfully promoted 844 employees internally.
3) VClub Engagement
You can engage in curriculum activities on a monthly basis including badminton, hiking, running and language class, free of charge and meet other employees from across our brands and head office. All activities are free of charge!
Valiram have partnered with professional psychologists that are available on our 24/7 hotline and is complimentary for all employees.
You will be entitled to monetary benefits such as Allowances, Bonus, Commissions, Sales Incentives, and Service Charges.
Additional leave
Health insurance
Maternity leave
Opportunities for promotion
As a Retail Associate, responsible for creating and maintaining long-term relationships with customers to achieve sales goals. Represents the brand in a positive and professional manner to encourage recurring business. Assists customers in making informed choices by providing accurate product information and personalized service. Fosters a positive, engaging, and ethical working environment that enhances both customer satisfaction and team performance.
Drive sales and achieve store targets
Maintain brand image and standards
Ensure store operations run smoothly
Manage inventory and stock integrity
Support reporting and documentation accuracy
Develop product knowledge and skills
Minimum 1–3 years of experience in retail, hospitality, or customer service environment.
Strong communication and interpersonal skills; able to engage confidently with customers.
Well-groomed and professional, representing the brand image at all times.
Sales-driven with the ability to meet and exceed individual and store targets.
Detail-oriented with good organizational and follow-up skills.
Team player with a proactive attitude and willingness to learn.
Required to work on retail shift work, weekends, and Public Holidays (shift hours: 6am - 3pm, 10am - 7pm & 3pm - 12am)
Willing to work in Kuala Lumpur International Airport (KLIA1 and/or KLIA 2).
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What can I earn as a Retail Sales Associate