Retail Assistant (Pavilion Elite Bukit Bintang)

Muji Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking a Retail Assistant to support sales and provide exceptional customer service. Responsibilities include managing stock, assisting customers, and achieving sales goals. The ideal candidate has an SPM qualification and 1-2 years of retail experience, with a positive attitude and passion for the industry.

Qualifications

• Minimum SPM with 1 – 2 years of retail experience is preferred.
• Positive attitude and passion for the retail industry.
• Ability to interact effectively with customers.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Provide product information and customer service pro-actively.
• Monitor and check goods with expiry dates.

Skills

Customer Service

Attention to Detail

Teamwork

Sales Skills

Education

SPM or equivalent

Job description

Roles & Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player