Retail Assistant (Kampung Jawa, Klang)

BateriHub; George Town; On-site; MYR 20,000 - 29,000; Full time

Job summary

BateriHub in Penang invites a customer-focused Retail Assistant to join our store team in George Town. You will help customers find items, process shipments, restock shelves and keep the store attractive for shoppers.

In this role you’ll promote ongoing promotions, share product knowledge, and maintain accurate pricing while supporting the retail manager with day-to-day tasks. A friendly attitude and reliability are essential for success.

Qualifications

• Excellent verbal communication and customer service ability.
• Ability to work effectively in a team.
• Physically fit to stand for long periods and move stock.
• Punctual and reliable with good timekeeping.
• Familiarity with POS systems and basic computer literacy.

Responsibilities

• Assist customers in finding items.
• Receive and process shipments and deliveries.
• Organize merchandise and restock shelves.
• Inform customers about sales and promotions.
• Stay updated on product information to advise customers.
• Audit inventory prices regularly.
• Perform cleaning duties at end of shifts.
• Assist retail manager with miscellaneous duties.

Skills

Teamwork

Customer service

Communication skills

Tools

POS systems

Computer literacy

Job description

Assisting customers to find desired items.

Receiving and processing shipments and deliveries.

Organizing merchandise and restocking depleted shelves so they’re attractive to customers.

Informing customers about ongoing sales, promotions and discounts to increase revenue.

Keeping up to date with product information to advise customers and make recommendations effectively.

Auditing the price of inventory regularly.

Performing cleaning duties at the end of shifts.

Assisting the retail manager with miscellaneous duties.

Requirements

Computer literacy and familiarity with POS systems.

Good numerical and verbal communication skills.

An engaging and friendly personality.

Ability to work in a team.

Physically fit, the able to stand for long periods, and move stock.

Punctuality and excellent timekeeping.