Retail Assistant

A Collectif Sdn Bhd; Kuala Lumpur; On-site; MYR 22,000 - 33,000; Full time

Benefits offered by this job

Market-competitive package

Job summary

A Collectif Sdn Bhd is seeking a Retail Assistant in Kuala Lumpur to deliver exceptional customer service, assist with store operations, and support the retail team in achieving sales targets. You will help maintain product displays, handle transactions, and ensure stock is well managed and organized.

The role emphasizes strong interpersonal skills, responsibility, and a positive attitude, with on-the-job training and opportunities for growth within the organization.

Qualifications

• Retail experience preferred.
• Strong sense of responsibility and patience in customer interactions.
• Outgoing and positive attitude with excellent verbal communication.

Responsibilities

• Greet and assist customers, provide high-quality service and identify needs to achieve sales targets.
• Handle POS transactions and basic customer support, stock replenishment.
• Perform daily operations: receiving stock, shelving, replenishment, returns, and loss prevention.

Skills

Customer service

Team player

Communication skills

Interpersonal skills

Job description

The Retail Assistant role is to create a good customer shopping experience by providing exceptional customer service. In addition, you have to be a good team player by supporting the retail team in store operation matters and whenever necessary.

Key responsibilities

Greet and assist customers warmly, providing high-quality service while identifying and understanding their needs to achieve sales targets.

Handle POS transactions, basic customer support, stock replenishment.

Perform daily operational tasks including receiving and inspecting incoming stock, product shelving and display, replenishment, returns processing, and loss prevention measures.

Manage assigned product categories, ensuring product safety, adequate inventory levels, regular stocktaking, timely maintenance, and loss control.

Keep designated areas clean and well-organized; ensure a neat personal appearance in line with brand image.

Take responsibility for replenishing stock, maintaining appealing product displays, and ensuring all merchandise is presented in accordance with brand guidelines.

Achieve overall store sales goals.

Support the store manager in various auxiliary tasks to ensure smooth store operations.

About you

Prior experience in retail is highly preferred.

Strong sense of responsibility, patience in customer interactions.

Outgoing and positive attitude with excellent verbal communication and interpersonal skills.

Willingness to adhere to company policies and procedures, demonstrate ownership, and grow alongside the organization.

Market-competitive packages.

Opportunities to learn and lead: on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.

Career development: advancement through short-term assignments and new experiences.