Retail Assistant

Swatch Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading watch manufacturer in Kuala Lumpur is looking for a customer service representative to deliver exceptional service and engage with customers. You'll be responsible for sharing product knowledge, supporting daily operations, and driving sales. We seek a passionate individual with good communication skills and a positive, team-oriented attitude. Retail experience is preferred but not necessary, as training will be provided. Flexibility for shifts is essential, making this a perfect role for those who thrive in a dynamic environment.

Qualifications

• Passion for fashion, lifestyle, and customer experience.
• Good communication and interpersonal skills.
• A team player with a positive, energetic attitude.
• Retail or sales experience preferred, but not required. Training will be provided.
• Flexibility to work weekends, holidays, and shifts as needed.

Responsibilities

• Deliver outstanding customer service, ensuring an engaging and personalized shopping experience.
• Share product knowledge and brand storytelling with passion and confidence.
• Support daily store operations, including merchandising, stock management, and visual presentation.
• Drive sales by achieving individual and team targets.
• Act as a brand ambassador, embodying company values and culture.

Skills

Passion for fashion

Good communication skills

Team player

Retail or sales experience

Positive attitude

Job description

Deliver outstanding customer service, ensuring an engaging and personalized shopping experience.

Share product knowledge and brand storytelling with passion and confidence.

Support daily store operations, including merchandising, stock management, and visual presentation.

Drive sales by achieving individual and team targets.

Act as a Swatch brand ambassador, embodying our values and culture.

Qualifications & Skills

• Passion for fashion, lifestyle, and customer experience.
• Good communication and interpersonal skills.
• A team player with a positive, energetic attitude.
• Retail or sales experience preferred, but not required. Training will be provided.
• Flexibility to work weekends, holidays, and shifts as needed.