Restaurant Supervisor - Guest-Focused Ops & Leadership

1FAEX; Bandar Penawar; On-site; MYR 60,000 - 100,000; Full time

Job summary

Four Points by Sheraton Desaru, located in Bandar Penawar, Johor, Malaysia, seeks an Assistant Venue Manager to support restaurant and room service operations, supervise staff, and assist in menu planning while upholding sanitation standards.

The role emphasizes guest service, training, and daily shift management, with a focus on guest satisfaction and budget goals; prior F&B management experience is preferred.

Qualifications

• High school diploma or GED; 4 years experience in food & beverage, culinary, or related professional area.
• Or 2-year degree in Hospitality/Hotel Management with 2 years experience in F&B or related area.

Responsibilities

• Supervises daily shift operations and restaurant team.
• Ensures food quality and service levels; monitors beverage service.
• Interacts with guests to obtain feedback and handles complaints.
• Coaches and trains employees on an ongoing basis.

Skills

Leadership

Supervision

Communication

Customer service

Education

High school diploma or GED

2-year hospitality/related degree

Job description

Four Points by Sheraton Desaru, located in Bandar Penawar, Johor, Malaysia, seeks an Assistant Venue Manager to support restaurant and room service operations, supervise staff, and assist in menu planning while upholding sanitation standards.

The role emphasizes guest service, training, and daily shift management, with a focus on guest satisfaction and budget goals; prior F&B management experience is preferred.