Restaurant Manager

Nong Geng Ji 农耕记; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality company in Subang Jaya is seeking a professional with experience in the Food & Beverage sector. The ideal candidate should have a minimum of 3-4 years of relevant experience, be fluent in both English and Mandarin, and possess excellent communication and leadership skills. Responsibilities include ensuring guest satisfaction, supervising service staff, and resolving complaints promptly. This position offers various benefits including medical reimbursements and annual bonuses.

Benefits

Annual leave

Medical Reimbursement

Staff Discount

Annual Bonus

Qualifications

• Minimum of 3-4 years of experience in the Food & Beverage industry.
• Ability to build lasting relationships with guests.
• Basic competency in Microsoft Office (Word, Excel and Powerpoint).

Responsibilities

• Ensure guests' needs and expectations are met by providing efficient service.
• Lead by example with professionalism.
• Attend to guests' needs and complaints promptly.
• Resolve service failure issues.
• Supervise food and beverage service.

Skills

Fluent in English

Fluent in Mandarin

Excellent communication skills

Interpersonal skills

Leadership skills

Tools

Microsoft Office

Job description

Requirements

• Minimum of 3-4 years of experience in Food & Beverage industry.
• Fluent in spoken and written English and Mandarin (to attend to English and Mandarin speaking guests’ needs and complaints promptly and politely.)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Basic competency in Microsoft Office (Word, Excel and Powerpoint).
• Possess good initiative and leadership skills.

Responsibilities

• Ensure guests’ needs and expectations are met by providing an efficient and professional service.
• Lead by example by demonstrating exemplary professionalism.
• Attend to guests’ needs and complaints promptly and politely.
• Resolve all potential service failure issues.
• Perform duties in the best interest of the Company, ensuring that the SOP & SOC are applied on a daily basis.
• Supervise food and beverage service by directing and guiding subordinates.
• Attend meetings and briefings.
• Submit monthly paperwork to and requisite forms from respective departments.
• Execute any duty that may be assigned from time to time by the Management.

Benefits

• Annual leave, MC
• EPF, SOCSO, EIS
• Medical Reimbursement
• Festive Gift
• Annual D&D
• Staff Discount
• Annual Bonus