Resort Security & Guest Safety Lead

Permai Rainforest Resort; Kuching; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Annual leave

Staff discounts

Training & development

Safe work culture

Flexible scheduling

Job summary

Permai Rainforest Resort in Kuching, Sarawak is hiring a Security Officer to join our team. The role focuses on protecting guests, staff and property through vigilant patrols, access control and rapid incident response.

You will operate CCTV, report incidents, assist guests, and coordinate with local authorities as needed. The ideal candidate has resort security experience, a valid license, strong communication skills and the stamina to work night shifts and weekends in a tropical rainforest

Qualifications

• Proven experience as a Security Officer or in a similar security role within hospitality.
• Current security license or certification as required by Sarawak regulations.
• Strong communication skills with guests and staff from diverse backgrounds.
• Excellent observational and analytical skills to identify risks.
• Physical fitness to perform duties including standing and emergencies.
• Knowledge of emergency procedures, conflict resolution and crisis management.
• Reliability and ability to maintain confidentiality.
• Fluency in English and Bahasa Malaysia; additional languages are a plus.
• Professional appearance that reflects resort standards.
• Experience in a resort/hotel environment is highly desirable.

Responsibilities

• Conduct regular patrols of resort grounds, buildings, and facilities.
• Monitor access, verify credentials, and maintain visitor logs.
• Operate CCTV and alarm systems; respond to incidents.
• Document all security occurrences in incident reports.
• Assist guests with inquiries while staying professional and reassuring.
• Inspect vehicles and manage parking for safety.
• Coordinate with local law enforcement and emergency services.
• Maintain security equipment and report malfunctions.
• Work night shifts, weekends, and holidays as scheduled.
• Enforce resort policies and procedures consistently.

Skills

Security experience

Security license

Communication skills

Observation & analysis

Physical fitness

Emergency procedures

Reliability

Bilingual English/Bahasa Malaysia

Professional appearance

Hospitality experience

Job description

Permai Rainforest Resort in Kuching, Sarawak is hiring a Security Officer to join our team. The role focuses on protecting guests, staff and property through vigilant patrols, access control and rapid incident response.

You will operate CCTV, report incidents, assist guests, and coordinate with local authorities as needed. The ideal candidate has resort security experience, a valid license, strong communication skills and the stamina to work night shifts and weekends in a tropical rainforest