Resident Engineer – Virtualization & Nutanix Infrastructure | Softenger | Kuala Lumpur, Malaysia

Softenger; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Softenger on-site in Kuala Lumpur, Malaysia seeks an experienced Resident Engineer specializing in virtualization and Nutanix HCI for a 12-month renewable contract. You will own Nutanix clusters, manage VMs, monitor performance, and drive incident resolution with vendor coordination to ensure uptime in a critical enterprise environment.

Qualified candidates have 5+ years in infrastructure and virtualization, deep Nutanix AHV/VMware/Hyper-V expertise, and strong English communication.

Qualifications

• Bachelor’s degree in a technical discipline or related field.
• At least 5+ years in infrastructure, data center operations or virtualization.
• Hands-on with Nutanix AHV, VMware vSphere/ESXi, or Microsoft Hyper-V.
• Operational knowledge of storage architectures, replication, and high availability.

Responsibilities

• Manage Nutanix clusters and hyper-converged infrastructure nodes.
• Administrate virtual machines, guest OS, and resources daily.
• Monitor performance, capacity, and cluster availability.
• Troubleshoot hardware, storage, networking, and virtualization issues.
• Serve as escalation point for Nutanix-related incidents and liaise with vendor support.
• Coordinate with vendors for hardware replacements and patches.
• Perform cluster software upgrades and maintenance with minimal downtime.
• Manage storage containers, data resiliency policies, snapshots, and replication workflows.

Skills

Nutanix AHV

VMware vSphere/ESXi

Microsoft Hyper-V

Virtualization expertise

English communication

Education

Bachelor’s degree in Computer Science / IT / Systems Engineering

Tools

PowerShell

Python

Monitoring tools

Job description

Position Summary:

Softenger is actively seeking a skilled, experienced, and technical Resident Engineer specializing in virtualization technologies and Nutanix hyper-converged infrastructure (HCI) with 5+ years of progressive professional experience to join our technology team on a 12-month renewable contract basis on-site in Kuala Lumpur, Malaysia. In this critical infrastructure engineering role, you will be responsible for providing expert technical support, day-to-day operations, incident resolution, and lifecycle management of virtualized enterprise environments. You will leverage your deep specialist expertise in Nutanix AHV, VMware vSphere/ESXi, Microsoft Hyper-V, and hyper-converged infrastructure to deliver uncompromised system uptime, high availability, and operational excellence. This opportunity offers competitive compensation, executive technical visibility, 2-year renewable visa sponsorship, and welcomes qualified expat and international profiles from anywhere in the world.

Detailed Job Description:

As a Resident Engineer supporting Softenger on-site in Kuala Lumpur, Malaysia, you will take full operational, tactical, and technical ownership of virtualized infrastructure operations, Nutanix cluster administration, proactive monitoring, and multi-tier incident escalation. Your day-to-day responsibilities include managing and maintaining Nutanix clusters, administering virtual machines on a daily basis, monitoring system performance, capacity, and resource availability, troubleshooting hardware, storage, network, and virtualization anomalies, acting as the primary point of escalation for Nutanix support incidents, coordinating with vendor support, performing software upgrades with minimal downtime, managing storage containers and data resiliency policies, and collaborating closely with client stakeholders. You will utilize your proactive troubleshooting and analytical problem-solving skills to resolve complex infrastructure bottlenecks under strict enterprise service level agreements. Furthermore, you will manage application requirements by sending your updated profile via direct email to Gomathi S at [e-mail], ensuring strict compliance with the 5+ years experience and Kuala Lumpur on-site requirements.

Key Responsibilities:

• Manage, configure, and maintain enterprise Nutanix clusters and hyper-converged infrastructure nodes.
• Perform day-to-day administration of virtual machines, guest operating systems, and resource allocations.
• Monitor system performance metrics, CPU/memory utilization, storage capacity, and overall cluster availability.
• Troubleshoot complex hardware, storage fabric, network connectivity, and virtualization-related anomalies.
• Serve as the primary technical point of escalation and incident response lead for Nutanix-related support tickets.
• Coordinate seamlessly with enterprise vendor support teams for advanced hardware replacements and software patches.
• Execute cluster software upgrades, firmware updates, and maintenance cycles with minimal operational downtime.
• Manage storage containers, data resiliency policies, snapshot configurations, and replication workflows.

Required Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.
• Minimum of 5+ years of progressive professional experience in infrastructure administration, data center operations, and virtualization roles.
• Strong, demonstrable hands‑on operational experience with virtualization technologies and Nutanix hyper‑converged infrastructure (HCI).
• Deep practical proficiency in leading virtualization platforms including Nutanix AHV, VMware vSphere/ESXi, or Microsoft Hyper‑V.
• Proven operational knowledge of storage architectures, container policies, replication, and high‑availability clustering.
• Exceptional analytical, troubleshooting, debugging, and problem‑solving capabilities under mission‑critical enterprise environments.
• Excellent written and verbal English communication skills with strong customer‑facing and stakeholder management abilities.
• Mandatory legal work eligibility or qualification for 2-year renewable visa sponsorship for full‑time on‑site operations in Kuala Lumpur, Malaysia (open to international applicants from anywhere).

Nice-to-Have Skills:

• Professional vendor certifications such as Nutanix Certified Professional (NCP), VMware Certified Professional (VCP), or Microsoft Certified: Azure Administrator.
• Prior professional working experience in multinational IT consulting firms or global managed service provider (MSP) environments.
• Hands‑on familiarity with automation scripting (PowerShell, Python) and infrastructure monitoring tools.
• Advanced understanding of enterprise backup solutions and disaster recovery orchestration.

Application Information:

• Recruiter: Softenger Recruitment & Talent Acquisition Division
• Contact Name: Gomathi S (Technical Recruitment Specialist)
• Email: [e-mail]
• Phone:
• Company Website: https://www.softenger.com
• Salary/Rate: Market Competitive / IT Infrastructure Contract Package (2-Year Renewable Visa Provided)
• Deadline: Open until filled (Urgent Kuala Lumpur On-Site Opening – Global Expat Profiles Welcome)
• Notice Period: Immediate to 30 Days Preferred
• Contract Duration: 12 Months Contract Renewable (Kuala Lumpur, Malaysia – On‑Site Engagement with 2-Year Renewable Visa)

Recruitment Pro Tip:

When applying for this Resident Engineer position at Softenger, ensure your resume explicitly highlights your Nutanix AHV and VMware virtualization portfolio, details your experience managing enterprise storage containers, and confirms your willingness to relocate for the on‑site role in Kuala Lumpur under visa sponsorship.