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SAS Institute in Kuala Lumpur is seeking an Implementation Project Manager to lead enterprise software implementations, owning end-to-end delivery across scope, schedule, resources, budget, governance, risk, quality, and customer satisfaction in line with SAS standards and business objectives.
This role requires leading engagements from initiation through closeout, integrating delivery governance, customer leadership, financial control, risk management, and quality oversight to ensure successful
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About the jobWe are seeking an Implementation Project manager toLead complex enterprise software implementations as the primary customer liaison, owning end-to-end delivery across scope, schedule, resources, budget, governance, risk, quality, and customer satisfaction in line with SAS standards and businessobjectives.
This is an opportunity tolead enterprise software engagements from initiation through closeout, integrating delivery governance, customer leadership, financial control, risk management, and quality oversight.
As anImplementation Project manager,you will:Project Management and GovernanceDefine the implementation, staffing, delivery approach, milestones, and governance model for each engagement.
Control scope, schedule, resources, dependencies, and deliverables to meet contractual commitments.
Stakeholder ManagementAct as the primary contact for customers and internal stakeholders, providing clear updates and managing expectations.
Build trusted relationships andmaintainstrong customer satisfaction.
Governance and Risk ManagementEstablish effective governance, change control, and delivery oversight.
Assess and mitigate risks, particularly for financially significant, subcontracted, or new-solution projects.
Own budgets, expenses, revenue forecasts, invoicing, receivables, and subcontractor costs.
Contribute to quarterly revenue andmargintargets and provideaccurateprogress, cost, and revenue forecasts.
Customer Success and QualityDeliver successful outcomes through project health checks, quality oversight, and customer satisfaction management.
Complete project closeout, documentation, lessons learned, andskillsinventory updates.
Practice and Organizational ContributionSupport regional consulting strategy, operational excellence, reusable frameworks, service offerings, staff development, and revenue growth.
Values:Embrace curiosity, passion,authenticityand accountability. These are our values and influence everything we do.
Required qualificationsFive to eight years of project management experience in application development or enterprise software implementation, including leadership of multiple workstreams.
Bachelordegree or above, preferably in Computer Science, Engineering, or quantitative discipline
Demonstrated ownership of project governance, delivery, customer relationships, risk, and financial performance.
Excellent communication, facilitation,organisation, problem-solving, and influencing capabilities.
Preferred qualifications:Working understanding of solution architecture and Data Management, Analytics, AI, Fraud, or Risk solutions; Banking or Financial Services experience preferred.
PMP Certification
You are welcome here.At SAS,it’snot about fitting into our culture –it’sabout adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
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