Remote Technical Account Manager – Life Sciences (Malaysia)

GenScript/ProBio; Malaysia; On-site; MYR 162,800 - 264,550; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid parental leave

Flexible spending and health savings accounts

Job summary

GenScript/ProBio seeks a Technical Account Manager based in Malaysia to support sales activities by managing customer inquiries and providing technical advice. Candidates should hold a Master’s Degree in relevant life sciences and possess strong communication skills in English and Chinese.

The role includes collaborating with sales teams, ensuring operational effectiveness in customer service, and maintaining technical knowledge. The position offers comprehensive benefits including health insurance and a robust retirement plan.

Qualifications

• Solid professional technical background in cell biology, immunology, or molecular biology.
• 1–2 years of commercial experience is an advantage.
• Ability to communicate effectively in English and Chinese.

Responsibilities

• Manage customer service functions and inquiries.
• Provide technical advice to customers and interpret their requirements.
• Collaborate with sales and production teams to enhance customer satisfaction.

Skills

Fluent in English and Chinese

Good presentation skills

Customer-focused

Proactive/action-oriented

Education

Master’s Degree in relevant life science fields

Job description

GenScript/ProBio seeks a Technical Account Manager based in Malaysia to support sales activities by managing customer inquiries and providing technical advice. Candidates should hold a Master’s Degree in relevant life sciences and possess strong communication skills in English and Chinese.

The role includes collaborating with sales teams, ensuring operational effectiveness in customer service, and maintaining technical knowledge. The position offers comprehensive benefits including health insurance and a robust retirement plan.