Remote Revenue Operations Specialist (7-Month Contract)

Informa; Penang; On-site; MYR 78,000 - 100,000; Full time

Benefits offered by this job

Freedom & flexibility

Great community

Volunteer days

Career development

Birthday leave

Job summary

Informa Festivals, a premier player in B2B events, invites applications for a Sales/Revenue Operations Specialist. The role is remote while based in Penang and spans contract management, data integrity, inventory tracking, and billing support across multiple internal teams.

Key responsibilities include ensuring data accuracy, coordinating across Sales, Operations, and Customer Success, and maintaining compliant invoicing processes.

Qualifications

• Experience in a quality control environment emphasizing data accuracy, delivery, reporting and reconciliation of sold programs.
• Salesforce experience and Excel proficiency are preferred.
• Highly organized with ability to balance multiple projects while maintaining detail.

Responsibilities

• Contract & Data Management: Manage contracts and ensure data accuracy throughout the contract process and entries into business systems
• Contract & Data Management: Conduct audits and reconcile data disparities across systems
• Contract & Data Management: Enforce best practices and data standardization
• Inventory & Product Tracking: Maintain sponsorship product inventory tracking documents
• Inventory & Product Tracking: Maintain booth holds/rents via Floorplan.Live
• Inventory & Product Tracking: Maintain Sales Inventory documentation and Internal Product delivery Database
• Billing & Invoicing: Ensure invoices are issued based on validated data to avoid discrepancies and reduce the need for credit notes
• Billing & Invoicing: Perform quality control on client billing and invoicing
• Billing & Invoicing: Serve as the main point of contact for sales on billing and invoicing matters
• Sales Support & Coordination: Monitor and respond to internal and sales organization requests
• Sales Support & Coordination: Support the sales organization with the contract process and client-related requests
• Sales Support & Coordination: Act as the liaison between sales team and support teams for delivery preparation

Skills

Quality control

Data accuracy

Salesforce experience

Excel proficiency

Cross-functional collaboration

Tools

Salesforce

SAP

Floorplan.live

EV2

Excel

Job description

Informa Festivals, a premier player in B2B events, invites applications for a Sales/Revenue Operations Specialist. The role is remote while based in Penang and spans contract management, data integrity, inventory tracking, and billing support across multiple internal teams.

Key responsibilities include ensuring data accuracy, coordinating across Sales, Operations, and Customer Success, and maintaining compliant invoicing processes.