Remittance COE-Outgoing-2

OCBC Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

OCBC Malaysia is seeking a Payment Operations Specialist to ensure the smooth flow of transactions and support customers. The role is onsite at Menara GE2 in Kuala Lumpur, offering a fast-paced environment and opportunities to drive improvements across payment processes.

The ideal candidate has a degree in finance/business/operations and at least 2 years in payment operations or banking, with strong analytical, communication, and detail-oriented skills.

Qualifications

• Degree in finance, business or operations required.
• Strong analytical and problem-solving abilities with high attention to detail.
• Excellent communication and interpersonal skills for diverse stakeholders.

Responsibilities

• Investigate and resolve payment-related issues and discrepancies.
• Collaborate with internal teams to implement process improvements and new initiatives.
• Analyze data and trends to identify opportunities for growth and optimization.
• Develop and maintain relationships with external partners and stakeholders.
• Provide training and support to colleagues to ensure seamless operations.

Skills

Analytical thinking

Problem-solving

Attention to detail

Communication skills

Interpersonal skills

Education

Bachelor's degree in Finance/Business/Operations

Job description

## Remittance COE-Outgoing-2Apply: Onsite: OCBC Malaysia, Menara GE2: Full time: Posted 2 Days Ago: JR00009006# **WHO WE ARE:**As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.# This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.Payment Operations SpecialistWhy JoinAs a Payment Operations Specialist at OCBC, you'll play a critical role in ensuring the smooth flow of transactions that power the economy. You'll be part of a team that's dedicated to delivering exceptional service to our customers, and you'll have the opportunity to develop your skills and expertise in a dynamic and fast-paced environment.How you succeedTo succeed in this role, you'll need to be meticulous, analytical, and proactive. You'll work closely with our customers, internal stakeholders, and external partners to resolve issues, improve processes, and implement new solutions. Your attention to detail, problem-solving skills, and ability to communicate effectively will be essential in delivering high-quality results.What you doYour day-to-day responsibilities will include:- Investigating and resolving payment-related issues and discrepancies- Collaborating with internal teams to implement process improvements and new initiatives- Analyzing data and trends to identify opportunities for growth and optimization- Developing and maintaining relationships with external partners and stakeholders- Providing training and support to colleagues to ensure seamless operationsWho you are- A degree in a relevant field, such as finance, business, or operations- At least 2 years of experience in payment operations, banking, or a related field- Strong analytical and problem-solving skills, with attention to detail and accuracy- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders- Ability to work in a fast-paced environment, with a focus on delivering high-quality resultsWho we areAs Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.What we offerCompetitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.# # # **What we offer:**Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.