Relationship Representative (Tagalog Language)

MetaQuotes Ltd.; Kuala Lumpur; On-site; MYR 42,000 - 62,000; Full time

Benefits offered by this job

Remuneration and benefits package

Job summary

MetaQuotes Ltd. in Kuala Lumpur, Malaysia, seeks a Relationship Representative fluent in Tagalog to join our team. You will support clients, explain MetaTrader platforms, and build long-term relationships while delivering high-quality service in English and Tagalog.

The ideal candidate has a business/finance background, 1+ year trading software experience, and strong presentation skills. This role offers an attractive remuneration package and opportunities to grow within fintech brokerage

Qualifications

• Bachelor’s degree in business/finance/IT or related field.
• Knowledge of financial markets or fintech.
• Experience with trading software for corporate clients.

Responsibilities

• Assisting with customer service via emails and telephone.
• Building relationships with customers.
• Teaching the MetaTrader trading platforms remotely or face-to-face (live).
• Dealing with tasks assigned by HQ.

Skills

Tagalog fluency

Interpersonal skills

Presentation skills

Team player

Initiative

English proficiency

Client relationship management

Forex/Fintech knowledge

Education

Bachelor's degree in Business/Finance/Management/IT

Tools

MetaTrader 4/5 familiarity

Back office terminals

Job description

MetaQuotes is seeking a Relationship Representative (Tagalog-speaking) to join our office in Kuala Lumpur, Malaysia.

The ideal candidate must be fluent in Tagalog (Philippines) and proficient in English. We are looking for a motivated, organized, and customer-focused professionals with a strong understanding of trading technologies, Forex & Stock markets, Hedge Funds, and the fintech industry. The successful candidate will excel at building long-term client relationships and delivering outstanding customer support.

Responsibilities:

• Assisting with customer service via emails and telephone.
• Building relationships with customers.
• Teaching the MetaTrader trading platforms functionality to new and prospective clients (remotely/live face to face)
• Dealing with variety of tasks assigned by HQ

Requirements:

• Bachelor's degree in Business, Finance, Management, or IT related
• Very good interpersonal skills: dynamic personality, ability to maintain client interest, ability to make captivating product presentations
• Ability to take initiative, meet deadlines, and work under pressure
• Business/corporate representative personality and appearance
• Desire and ability to learn new skills, work in a team
• Knowledge or working experience in financial markets (Brokerage/ Forex or Exchange markets, Hedge Funds) or in Fintech
• 1+ year working experience with trading software for corporate clients

Additional Requirements (to be considered as advantage):

• Experience in working with MetaTrader 4 or 5 Trading Platforms
• Knowledge of the MetaTrader 4 or 5 Administrator & or Manager Terminals (back office)
• Experience in working in Fintech, brokers, hedge funds or other financial institutions

Attractive remuneration and benefits package will be offered to the successful candidate.