Relationship Representative (Tagalog language)

Metaquotes Inc; Kuala Lumpur; On-site; MYR 54,000 - 90,000; Full time

Benefits offered by this job

Remuneration and benefits package

Job summary

MetaQuotes in Kuala Lumpur, Malaysia, is seeking a Tagalog-speaking Relationship Representative to join our office. The role focuses on delivering excellent customer support, building long-term client relationships, and teaching MetaTrader platforms remotely or face-to-face.

The ideal candidate holds a degree in Business, Finance, Management, or IT, possesses strong interpersonal and presentation skills, and has experience with trading software.

Qualifications

• Bachelor's degree in Business, Finance, Management, or IT-related.
• Strong interpersonal and presentation skills; ability to engage clients.
• Able to take initiative, meet deadlines and work under pressure.
• Professional appearance and teamwork.
• Knowledge or experience in financial markets/fintech.
• 1+ year experience with trading software for corporate clients.

Responsibilities

• Assist with customer service via emails and telephone.
• Build relationships with customers.
• Teach MetaTrader platforms to clients (remote or live).
• Handle tasks assigned by HQ.

Skills

Tagalog language

English proficiency

Customer service

Presentation skills

Relationship building

Teamwork

Education

Bachelor's degree in Business/Finance/Management/IT

Tools

MetaTrader 4/5

Back office terminals

Job description

Relationship Representative (TagalogLanguage)

MetaQuotes is seeking a Relationship Representative (Tagalog-speaking) to join our office in Kuala Lumpur, Malaysia.

Theideal candidate must be fluent in Tagalog (Philippines) and proficient inEnglish. We are looking for a motivated, organized, and customer-focusedprofessionals with a strong understanding of trading technologies,Forex & Stock markets, Hedge Funds, and the fintech industry. Thesuccessful candidate will excel at building long-term clientrelationships and delivering outstanding customer support.

Responsibilities:

• Assisting with customer service via emails and telephone.
• Building relationships with customers.
• Teaching the MetaTrader trading platforms functionality to new and prospective clients (remotely/live face to face)
• Dealing with variety of tasks assigned by HQ

Requirements:

• Bachelor's degree in Business, Finance, Management, or IT related
• Verygood interpersonal skills: dynamic personality, ability to maintainclient interest, ability to make captivating product presentations
• Ability to take initiative, meet deadlines, and work under pressure
• Business/corporate representative personality and appearance
• Desire and ability to learn new skills, work in a team
• Knowledge or working experience in financial markets (Brokerage/ Forex or Exchange markets, Hedge Funds) or in Fintech
• 1+ year working experience with trading software for corporate clients

Additional Requirements (to be considered as advantage):

• Experience in working with MetaTrader 4 or 5 Trading Platforms
• Knowledge of the MetaTrader 4 or 5 Administrator & or Manager Terminals (back office)
• Experience in working in Fintech, brokers, hedge funds or other financial institutions

Attractive remuneration and benefits package will be offered to the successful candidate.

MetaQuotes is a software development company and does not provide investment or brokerage services