Relationship Manager

OCBC; Ipoh; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Community initiatives

Learning and development

Equal opportunity

Fair employment

Job summary

OCBC Malaysia is seeking a Commercial Banking Relationship Manager to lead and grow a portfolio of business banking clients. You will build lasting relationships with business owners and decision-makers, delivering tailored cash management, lending, and trade finance solutions.

You will conduct regular client reviews, identify growth opportunities, and work closely with product specialists to meet client needs.

Qualifications

• A degree in business or finance is required.
• 3+ years' experience in commercial banking or related field.
• Strong relationship-building and communication skills.
• Ability to understand complex business needs and develop tailored solutions.
• Strong analytical and problem-solving abilities.
• Capable of working in a fast-paced environment and prioritising multiple tasks.

Responsibilities

• Manage a portfolio of commercial banking clients, building and maintaining relationships with business owners and decision-makers.
• Conduct regular client reviews to understand needs and identify growth opportunities.
• Collaborate with product specialists to develop tailored cash management, trade finance and lending solutions.
• Provide exceptional service, respond to client queries, and resolve issues promptly.
• Identify new business opportunities and devise strategies to pursue them.

Skills

Relationship-building

Communication skills

Analytical thinking

Problem-solving

Multitasking

Education

Bachelor's degree in business or finance

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Commercial Banking Relationship Management

Why Join

As a Commercial Banking Relationship Manager at OCBC, you'll have the opportunity to build long-term relationships with business owners and decision-makers, helping them achieve their goals and grow their businesses. You'll be part of a team that's dedicated to understanding the needs of our clients and providing tailored solutions to help them succeed.

How you succeed

To excel in this role, you'll need to take a customer-centric approach, understanding the unique needs and challenges of each business and developing strategies to help them grow. You'll work closely with our product specialists to identify opportunities and provide solutions that meet our clients' needs. Building strong relationships and providing exceptional service will be key to your success.

What you do

• Manage a portfolio of commercial banking clients, developing and maintaining relationships with business owners and decision-makers
• Conduct regular client reviews to understand their business needs and identify opportunities for growth
• Work with product specialists to develop tailored solutions for our clients, including cash management, trade finance, and lending products
• Provide exceptional service to our clients, responding to their queries and resolving any issues that may arise
• Identify new business opportunities and develop strategies to pursue them

Who you are

• A degree in a relevant field, such as business or finance
• At least 3 years of experience in commercial banking or a related field
• Strong relationship-building and communication skills
• Ability to understand complex business needs and develop tailored solutions
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

What We Offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.