Reinsurance Claims Analyst — Data-Driven & Hybrid

Genpact Pharmalink; Selangor; Hybrid; MYR 42,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Genpact Malaysia seeks a Claims Analyst to review and analyze insurance and reinsurance claims, verify policy details, and determine eligibility. You will collaborate with clients, agents, and adjusters to keep stakeholders informed and ensure accuracy.

The role emphasizes thorough documentation, compliance, and high-quality customer service, with opportunities to leverage data analytics and risk-management skills. Hybrid work model in Malaysia. Proactive fraud detection is valued.

Qualifications

• Bachelor's degree in Actuarial Science, Economics, Finance, Risk Management and Insurance, or Statistics.
• AIC certification (Associate in Claims) and CFE certification are advantageous.
• Strong data analytics, risk assessment, and attention to detail.

Responsibilities

• Review and analyze insurance and reinsurance claims to ensure accuracy and completeness.
• Verify policy information, coverage details, and claim eligibility.
• Investigate claim validity and process claims efficiently while adhering to company policies.
• Communicate with clients, insurance agents, and adjusters to provide updates on claim status and resolution.
• Maintain detailed and accurate records of claims for documentation and compliance purposes.
• Identify potential fraudulent claims and assist with audits or investigations.
• Deliver high-quality customer service to claimants and internal stakeholders, ensuring timely resolution.

Skills

Data Analytics

Insurance

Lean Six Sigma

Property & Casualty Insurance

Reinsurance

Total Quality Management

Education

Actuarial Science

Economics

Finance

Risk Management and Insurance

Statistics

Job description

Genpact Malaysia seeks a Claims Analyst to review and analyze insurance and reinsurance claims, verify policy details, and determine eligibility. You will collaborate with clients, agents, and adjusters to keep stakeholders informed and ensure accuracy.

The role emphasizes thorough documentation, compliance, and high-quality customer service, with opportunities to leverage data analytics and risk-management skills. Hybrid work model in Malaysia. Proactive fraud detection is valued.